Customer Service/Back Office
hace 2 semanas
We are a Solar Company looking for responsible talent to handle moderate to complex inquiries, Assist various types of customers in an efficient, professional, and accurate manner, and resolve service concerns while documenting customer requests.Monitor the Customer's Solar system to make sure is working properly.Key Responsibilities:*Able to work on site*Resolve routine, complex, and unique questions/issues.*Ensure facilitation of first-call resolution and customer satisfaction on all transactions handled.*Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller's situation.*Demonstrates accuracy in processing changes to customer financing agreements based on the information provided and identifies Homeowners signatures.*Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer's part and updates.Functional Skills*Solar and Call Center Exp a BIG PLUS......*Availability from Monday to SaturdayBIG PLUS......*Excellent level of communication skills (both written and verbal)*Flexible and adaptable to business requirements for changes needed to service the customer*Collaborate with peers and management on special projects and committees*Ability to prioritize and multi-taskPay: $16,****** - $18,****** per monthApplication Question(s):- Are you able to work ONSITE ONLY?- Are you able to work from Monday to Saturday?- Have you worked in a call center setting for customer Service?Work Location: In person
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Back Office Customer Service
hace 1 semana
Tijuana, México North American Production Sharing A tiempo completo**This vacancy is in TIJUANA.** The functions of the Back Office Customer Service Rep. is to be a link between the customer and our Company, making sure the value of customer, providing more a great experience, Focus is always assured while working with our sales and shipping teams to ensure time and efficiently in our delivery process to our clients. **...
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Customer Service Supervisor
hace 2 semanas
Tijuana, México GECE A tiempo completo**Customer Service Supervisor (Call Center)**We are looking for a competent **Customer Service Supervisor (Back office)** to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance.The goal is to achieve drive excellent performance from your team that will bring...
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Customer Service Supervisor
hace 2 semanas
Tijuana, México GECE A tiempo completo**Customer Service Supervisor (Call Center)** We are looking for a competent **Customer Service Supervisor (Back office)** to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. The goal is to achieve drive excellent performance from your team that will bring...
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Cs / Back Office
hace 3 días
Tijuana, México Solnova A tiempo completoWe are hiring for the position of **_On Site_** Customer Service/ Back Office**Requirements**:- Admin or Back Office Experience 6 months minimum- Bilingual: English 85% minimum (written and spoken)- Full Time schedule Availability Monday to Saturday (48hr schedule)- Organized, Proactive & Reliable.- Intermediate PC Skills preferable- Customer Service skills-...
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Admin Back Office
hace 1 semana
Tijuana, México Solnova A tiempo completoWe are hiring for the position of **_On Site_** Customer Service/ Back Office **Requirements for this position**: - Admin or Back Office Experience 6 months minimum - Bilingual: English 85% minimum (written and spoken) - Full Time schedule Availability Monday to Saturday (48hr schedule) - Organized, Proactive & Reliable. - Intermediate PC Skills...
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Back Office
hace 6 días
Tijuana, México Integon Service Co. A tiempo completoJob Summary:Key Responsibilities:- Resolves complex questions/concerns and refer other inquiries to appropriate areas as needed- Project Management: To initiate, execute, communicate and document projects as needed- May act as a liaison to other departments where follow-up will be required to meet customers needs- Assists in identifying process improvement...
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Back Office
hace 2 días
Tijuana, México Integon Service Co. A tiempo completoJob Summary: - Timely and accurate ordering of APSs/medical requirements/IRs/MVRs through the proper vendor. - Assisting with outgoing/incoming mail and decline files. - Helping with Ext/Int replacement QCs accurately and on time. - Handling MIB requests and reporting of MIB codes. - Creating illustrations for underwriters upon request. - Managing notify QC...
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Customer Service Representative Back Office
hace 1 semana
Tijuana, México Activaa A tiempo completoImportante Despacho Legal en Tijuana, cerca de zona Río, está en búsqueda de un **Customer Service Representative**¡Excelente oportunidad!Salario Base + Bonos**Beneficios**:- Prestaciones de Ley**Requisitos**:- Licenciatura terminada- 1 a 2 años de experiência en puesto similar- Inglés Avanzado (competencia bilingüe)- Actitud de servicio- Habilidades...
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Customer Service Back Office
hace 2 semanas
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**: **CUSTOMER SERVICE** **Requisitos**: - Nível de ingles conversacional. - **Vivir en Tijuana.**: - Manejo de computadora (basico). - Si cuentas con experiência en call center es un plus. **Ofrecemos**: - Prestaciónes de ley. - Caja de ahorro. - Fondo de ahorro. - Seguro de gastos...
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Customer Service Back Office
hace 2 semanas
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**:**CUSTOMER SERVICE****Requisitos**:- Nível de ingles conversacional.- **Vivir en Tijuana.**:- Manejo de computadora (basico).- Si cuentas con experiência en call center es un plus.**Ofrecemos**:- Prestaciónes de ley.- Caja de ahorro.- Fondo de ahorro.- Seguro de gastos médicos.- Crecimiento...
