Digital Operations Analyst

hace 2 semanas


Naucalpan de Juárez, México Maxima Apparel A tiempo completo

Digital Operations AnalystDigital Operations Analyst supports day-to-day operational tasks for our e-commerce, dropship, and marketplace channels.The profile focuses on order processing, inventory updates, shipment preparation, and coordination with warehouse and customer service teams.The position requires an analytical and organized individual capable of supporting daily digital operations.Location: Miguel Hidalgo, Mexico City, MexicoKey ResponsibilitiesOrder ProcessingImport customer purchase orders into the ERP.Generate Factory Purchase Orders (FPOs) and assist with production tracking.Record received finished goods inventory once production is completed.Inventory UpdatesUpload and maintain inventory levels across multiple digital platforms.Assist in identifying and reporting stock discrepancies.Generate Pick Tickets and coordinate with the warehouse for order processing.Create shipping labels on different platforms such as UPS, FedEx, and DHL eCommerce, etc.Upload order confirmation and tracking numbers across multiple platforms.Customer Service SupportCreate replacement or reshipment orders requested by Customer Service.QualificationsIntermediate to advanced Excel skills (VLOOKUP, Pivot Tables, filters, basic data cleaning).Intermediate English level (reading comprehension and basic written communication).E-commerce experience preferable but not mandatory.Strong attention to detail and numerical accuracy.High sense of organization and ability to follow structured processes.Willingness to learn digital tools and operational workflows.Analytical mindset with good problem-solving abilities.Strong attention to detail and ability to manage multiple tasks.Clear and concise communication across multiple areas.Ability to work collaboratively with warehouse, production, and customer service teams.Proactive attitude and willingness to learn.Seniority LevelAssociateEmployment TypeFull-timeJob FunctionAnalystIndustriesRetail Apparel and Fashion#J-*****-Ljbffr



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