Frontline IT Service Desk Agent I — Rapid IT Support

hace 5 días


Mexico City ScottsMiracle-Gro A tiempo completo

A leading gardening company is looking for an IT Service Desk Agent I to provide frontline technical support and troubleshooting for hardware and software issues. The role involves incident management, ensuring user satisfaction, and maintaining documentation. Ideal candidates should have a high school diploma, basic troubleshooting skills, and proficiency in ServiceNow. This position offers a dynamic workplace culture and the chance to develop within an engaging technical environment.
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