Customer Experience Operations Lead

A chemical manufacturing company is looking for a Customer Experience Supervisor in Xico, Mexico.The successful candidate will lead a team to enhance customer service across all touchpoints, oversee daily operations, and drive improvements in processes.Ideal candidates should have a strong background in customer service and team management.This full-time...

A chemical manufacturing company in Ciudad de México is seeking a Customer Experience Supervisor to lead and develop a team focused on ensuring exceptional service across all customer touchpoints.This full-time role involves overseeing daily operations, driving process improvements, and collaborating with cross-functional teams to maintain high customer...

A global company specializing in customer service is seeking a leader for its customer experience team in Xico, Veracruz.This role focuses on developing the team, ensuring exceptional service delivery, and enhancing customer satisfaction.Responsibilities include driving process improvements, overseeing operations, and providing guidance for team development...

A leading campervan marketplace in Mexico City is seeking a Support Lead Specialist to oversee local operations and enhance customer satisfaction.The ideal candidate will have over 5 years of customer support experience, preferably in the rent-a-car or hospitality sectors.Strong communication skills and fluency in English are essential.This role involves...

A leading global IT services provider is seeking a Digital Experience Operations Lead in Xico, Mexico.This role requires overseeing seamless digital execution and optimizing customer experiences across channels.Candidates should have over 5 years of experience in digital operations and strong leadership skills.The position offers competitive benefits and a...

A delivery and logistics company in Mexico City is seeking a Team Leader to manage a motivated team focused on customer success.You will lead daily operations while achieving key performance indicators.Ideal candidates will have a Bachelor's degree, 2+ years of management experience, and proficiency in data analysis.Bilingual Spanish and English skills are a...

Job TitleCustomer Service ManagerOverviewWe are seeking an experienced Customer Service Manager to lead our customer support team.ResponsibilitiesRecruit, train, and lead a team of customer service representatives.Oversee handling of all inbound inquiries related to loan status, repayments, technical issues, and payment processing failures.Manage...

Operations Lead – Driving Daily Execution & ExcellenceLocation : Santa Fé, CDMX | Team : Operations | Reports To : Director of Customer SuccessWhy Certu Systems?Work alongside top problem-solvers addressing complex logistics challenges through a proven supply chain AI platform used by national and global enterprises.Every day, we ensure the right products...

At Deliverect our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions.We empower both the food and retail industries to expand their revenue and simplify their operations creating seamless experiences for businesses to sell anywhere and deliver everywhere.Join us in this exciting journey where your...

Customer Operations SupervisorMX-DF-Mexico DF**Description**:At Percepta, we bring first-class service across each market we support.**What You'll Be Doing**The Customer Operations Supervisor is responsible for the supervision of client Customer service teams and provides support for operational initiatives, which include: identifying process improvement...