Customer Experience Team Lead – Mexico City

A luxury e-commerce company in Mexico City seeks a Senior Customer Experience Manager to lead customer support operations.The ideal candidate will develop strategies to enhance customer satisfaction, manage a team, and oversee performance metrics.Fluency in English is required, and a passion for luxury goods is preferred.Join a fast-growing organization that...

A chemical manufacturing company in Ciudad de México is seeking a Customer Experience Supervisor to lead and develop a team focused on ensuring exceptional service across all customer touchpoints.This full-time role involves overseeing daily operations, driving process improvements, and collaborating with cross-functional teams to maintain high customer...

A dynamic logistics company in Mexico City seeks a Team Leader to manage a team dedicated to customer success.In this role, you will oversee day-to-day operations, striving to meet and exceed operational KPIs.Ideal candidates have a Bachelor's degree, 2+ years of management experience, and proficiency in tools like Salesforce and Excel.Strong leadership...

A leading customer service firm in Veracruz is seeking a Team Lead for on-site management.In this role, you will mentor and motivate a team, ensuring they meet performance goals while resolving issues effectively.The position requires empathetic leadership, ensuring a positive work environment.Candidates should possess an associate degree or equivalent work...

A global media company in Mexico City is looking for a Team Lead for their Customer Experience team.The role involves resolving escalated customer interactions, providing team support, and ensuring a high-quality experience for digital consumers.Ideal candidates have strong customer service backgrounds, are technically savvy with connected devices, and can...

**About the Team**:DoorDash Mexico is highly focused on providing the best customer experience to all of our customers.We are customer experience driven and results oriented!We like to take ownership of our customer's needs and provide the best experience.**About the role**:As a Team Leader you will directly manage Teammates responsible for providing the...

At Deliverect our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions.We empower both the food and retail industries to expand their revenue and simplify their operations creating seamless experiences for businesses to sell anywhere and deliver everywhere.Join us in this exciting journey where your...

A sustainability platform company in Mexico City seeks a Data Analyst Team Lead to manage and guide a team of analysts while transforming customer data into actionable sustainability insights.The ideal candidate has extensive experience in data analysis, strong leadership skills, and excellent communication abilities.This role is integral to our growth-stage...

A chemical manufacturing company is looking for a Customer Experience Supervisor in Xico, Mexico.The successful candidate will lead a team to enhance customer service across all touchpoints, oversee daily operations, and drive improvements in processes.Ideal candidates should have a strong background in customer service and team management.This full-time...

A leading media company is looking for a Team Lead to manage escalated customer interactions and provide support to front-line team members.The ideal candidate will have at least 3 years of relevant experience and possess strong analytical and interpersonal skills.Responsibilities include daily customer engagement via various channels and acting as the...