Bilingual Service Desk Team Lead – Spanish

hace 2 días


Guadalajara, México Cognizant A tiempo completo

A leading IT services provider in Guadalajara is hiring a Service Desk Team Lead who will supervise a team of agents providing high-quality customer support. The ideal candidate must be fluent in Spanish and French Canadian, have leadership experience, and proficiency in relevant tools like ServiceNow and Microsoft Excel. This role demands strong organizational skills and the ability to analyze performance metrics. A competitive salary and benefits package is offered.
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