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Service TechnicianWe are seeking a highly skilled and experienced Service Technician to join our team at a leading organization.As a Service Technician, you will be responsible for providing exceptional service support to customers and internal teams, ensuring optimal use of products and services.Main ActivitiesProvide first-level service support to the UNOX service network in Monterrey and the north of the country.Create and deliver training courses and mentoring to the entire global network of service partners in Mexico.Audit activities and performances of our service partners by conducting visits at installation sites.Repair equipment, install it, and train customers on how to use it.Make detailed and complete reports of problems found in the field, provide service and customer support during field visits or dispatches, and follow all company's field procedures and protocols.#J-*****-Ljbffr