Bilingual Service Desk Lead

22 May, 2024 We are seeking a full-time Service Desk Supervisor to join our Canadian fintech client’s team. This role involves managing a team of service desk professionals providing support for desktop and mobile technologies.The position requires a 9-hour shift within the hours of 7 AM to 6 PM (Toronto time),ensuring coverage across that window. Fluency...

22 May, 2024 We are seeking a full-time Service Desk Supervisor to join our Canadian fintech client’s team. This role involves managing a team of service desk professionals providing support for desktop and mobile technologies.The position requires a 9-hour shift within the hours of 7 AM to 6 PM (Toronto time),ensuring coverage across that window. Fluency...

A leading global technology company is seeking a Service Desk Shift Lead in Queretaro, Mexico. This role requires 5-8 years of experience managing Service Desk support operations and a team of 30+. Responsibilities include handling customer requests, managing onsite resources, and ensuring service levels are met. Candidates must be self-motivated and capable...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities - Maintains daily communication with the team and hits productivity standards. - Receive incoming...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards. Receive incoming customer...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards. Receive incoming customer...

A global service provider in Mexico City is seeking motivated individuals for a Service Desk role. Responsibilities include managing support calls, diagnosing issues, logging incidents, and ensuring customer satisfaction. Ideal candidates should be proactive in resolving service issues and finding improvement opportunities. This role operates within a global...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...