Customer Liaison Specialist

hace 4 semanas


Santiago de Querétaro, México Bebeecustomer A tiempo completo

Customer Service ExcellenceThe ideal candidate is a people person who thrives on proactively resolving issues.They will be responsible for turning customers into loyal advocates.Key Responsibilities:- Engage with customers via phone, email, and chat to provide exceptional support- Offer informed answers to questions about products, pricing, and availability, showcasing in-depth knowledge- Collaborate with internal departments to meet customer needs, fostering seamless communication- Accurately enter data into various platforms, ensuring efficient operationsQualifications:- A minimum of 1 year of relevant work experience, demonstrating a strong foundation in customer service- Exceptional phone etiquette, verbal, written, and interpersonal skills, enabling effective communication- The ability to multitask, organize, and prioritize tasks, managing competing demands efficiently


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