Customer Support Manager — Ai-Driven, Kpi-Driven Leader

A leading SaaS company in Mexico City is seeking a Customer Experience Senior Manager to drive proactive and AI-powered customer engagements.The candidate will lead two critical teams: Knowledge Base Content and Customer Experience Change Agents, transforming how support works.Responsibilities include strategic leadership, team development, and leveraging AI...

A rapidly growing SaaS company in Mexico City is seeking a Customer Experience Senior Manager to lead a transition from reactive support to proactive AI-driven customer experiences.The role involves managing knowledge base content, driving insights into product and service improvements, and developing a high-performing team.Candidates should have over 5...

A leading customer growth platform in Veracruz is seeking an experienced Customer Support Manager to lead a frontline support team.Responsibilities include driving operational excellence via KPIs, innovating with automation tools, and ensuring premium support delivery.The ideal candidate has 4-6 years in B2B SaaS support and at least 2 years of management...

**We are looking for a highly motivated individual to join our AI Special Forces team.A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI.This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...

A leading Customer Engagement platform is looking for a Customer Support Manager in Xico, Mexico.In this role, you will manage a dedicated team, drive operational excellence through KPIs, and innovate support processes using AI tools.Ideal candidates are experienced in B2B SaaS support and possess strong leadership skills.Join us to transform customer data...

A global tax compliance leader is looking for a Senior Accounting Manager to oversee all accounting operations in Latin America. This role ensures compliance with local GAAP, supports AI-driven workflows, and collaborates with cross-functional teams for effective decision-making. The ideal candidate has a bachelor's degree in accounting, 3-5 years of...

**About Siena**:Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs.Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform.If you're excited about the intersection of human-to-machine communication and want to be part...

A global data analytics firm in Veracruz, Mexico is searching for a Lead Data Analyst to drive AI-driven forecasting initiatives in the finance sector. You will leverage Synapse Analytics and Teradata to execute data modeling and support planning across customer and product lines. Ideal candidates will have strong SQL skills and the ability to translate...

A global data analytics firm in Veracruz, Mexico is searching for a Lead Data Analyst to drive AI-driven forecasting initiatives in the finance sector. You will leverage Synapse Analytics and Teradata to execute data modeling and support planning across customer and product lines. Ideal candidates will have strong SQL skills and the ability to translate...

A leading customer growth platform in Veracruz seeks an experienced Customer Support Manager to lead its frontline support team.The role involves driving operational excellence through KPIs, innovating with automation tools, and ensuring premium support delivery.The ideal candidate will have 4-6 years of experience in B2B SaaS support and at least 2 years in...