Senior Customer Experience Manager, Ai-Driven Knowledge Base
hace 4 semanas
A rapidly growing SaaS company in Mexico City is seeking a Customer Experience Senior Manager to lead a transition from reactive support to proactive AI-driven customer experiences.The role involves managing knowledge base content, driving insights into product and service improvements, and developing a high-performing team.Candidates should have over 5 years of relevant experience and a strong track record of leadership.This position emphasizes curiosity and innovation in enhancing customer interactions.#J-*****-Ljbffr
-
Senior Manager, Ai-Driven Customer Experience
hace 4 semanas
Xico, México Apollo.Io A tiempo completoA leading SaaS company in Mexico City is seeking a Customer Experience Senior Manager to drive proactive and AI-powered customer engagements.The candidate will lead two critical teams: Knowledge Base Content and Customer Experience Change Agents, transforming how support works.Responsibilities include strategic leadership, team development, and leveraging AI...
-
Ai Customer Support Specialist
hace 4 semanas
Xico, México Darwin Ai A tiempo completo**We are looking for a highly motivated individual to join our AI Special Forces team.A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI.This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...
-
Senior Customer Success Manager
hace 19 horas
Xico, México Base A tiempo completoBase is a Customer Lifecycle Marketing platform leading the Customer-led Growth (CLG) movement. By providing journey tracking, automation, insights, and predictions, our platform empowers companies to concentrate on their customer base, attributing growth to strategic customer activations. Trusted by top marketing teams globally, Base helps them shift from...
-
Senior Customer Success Manager
hace 15 horas
Xico, México Base A tiempo completoBase is a Customer Lifecycle Marketing platform leading the Customer-led Growth (CLG) movement. By providing journey tracking, automation, insights, and predictions, our platform empowers companies to concentrate on their customer base, attributing growth to strategic customer activations. Trusted by top marketing teams globally, Base helps them shift from...
-
Customer Experience Sr. Manager
hace 3 semanas
Xico, México Apollo A tiempo completois the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises.Founded in ****, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion.provides sales...
-
Customer Experience Sr. Manager
hace 4 semanas
Xico, México Apollo.Io A tiempo completoApollo.Io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises.Founded in ****, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6...
-
Ai Specialist
hace 4 semanas
Xico, México Darwin Ai A tiempo completoWe are looking for a highly motivated individual to join our AI Special Forces team.A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI.This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology and...
-
Customer Support Manager — Ai-Driven, Kpi-Driven Leader
hace 4 semanas
Xico, México Everscale Group A tiempo completoA global support organization seeks a Customer Support Manager to lead a team of Customer Support Representatives in Xico, Veracruz.This role emphasizes managing performance through KPIs, enhancing customer experiences using AI and automation, and collaborating with cross-functional teams.The ideal candidate will have 4-6 years in B2B SaaS support, including...
-
Senior AI-Driven Backend Platform Engineer
hace 4 semanas
Xico, México Rh Vision A tiempo completoA technology-focused company is seeking a Senior Backend Platform Engineer to develop AI-driven services and workflows for the American Express expense platform. The role requires expertise in Golang and TypeScript, as well as hands-on experience with AI systems. This position offers a hybrid work model, allowing collaboration both at home and in the office,...
-
Customer Experience Manager
hace 4 semanas
Xico, México Bebeecustomerengagement A tiempo completoWe're seeking a Customer Experience Manager to join our team.The ideal candidate will be passionate about delivering customer-centric solutions and driving business growth through data-driven loyalty strategies, customer retention, and leading dynamic teams.ResponsibilitiesDesign and optimize customer journeys, omnichannel campaigns, and loyalty...