Customer Success Analyst
hace 2 semanas
Ensure the deployment of Arkik's Ready Mix Suite offering from prospecting support to solution implementation, operational continuity and customer success with the use of Arkik's Ready Mix Suite._**Main Responsibilities**:- Technical Evaluation of the plant- Visit to the plant to validate the physical-electromechanical conditions of the plant based on the format "Review of dosing plants" prior to the implementation of Arkik with a client.- Level 1 and Level 2 Support**Position Challenges**:- Support in the investigation of possible causes that lead to claims by the final consumer.- Provide technical advice to the client, on possible physical adaptations to the plant to increase productivity- Telephone advice without internet network connection- Solve failures that produce downtime- Provide advice to staff on failures that are not typical of the automatic system- Telephone advice to a desperate client**Qualifications**:- General:- Engineering (ideal Mechatronics Engineer, Electronics, Mechanic, Electrician, or Mechanic Administrator)- Ability to work in both operational and administrative areas- Data analysis.**Internal/External Relations**:Internal:- CEMEX Commercial Advisors- Arkik Commercial Advisors- CEMEX Product Technical Advisors / Implementation Managers- Arkik Technical Advisors- Arkik Development Team- L1 Arkik Support TeamExternal:- Owners and administrative staff of the Arkik client- Plant Managers and Client Dispensers- Customer Maintenance Managers- Suppliers of electrical and mechanical installations- Arkik Equipment Suppliers**CEMEX Diversity and Inclusion Statement**:- At CEMEX, we recognize the diversity of the world in which we live and in which we do business.We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality.We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees._
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Customer Success Analyst
hace 2 semanas
Monterrey, México Axented A tiempo completoYou are passionate about giving the best customer service. As a Customer Success Analyst, you will be responsible for accompanying the client in the most important process of their life: the purchase of a house through a mortgage loan. You will be the one who is from start to finish with the client from approved leads through our platform to the stage of...
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Customer Success Analyst
hace 2 semanas
Monterrey, México Axented A tiempo completoYou are passionate about giving the best customer service. As a Customer Success Analyst, you will be responsible for accompanying the client in the most important process of their life: the purchase of a house through a mortgage loan. You will be the one who is from start to finish with the client from approved leads through our platform to the stage of...
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Customer Success
hace 2 semanas
Monterrey, México Bond A tiempo completo**Bond** es una empresa que conecta oportunidades con talento joven, estamos buscando a un **Customer Success **para una de nuestras empresas aliadas, **Nufi.****RESPONSABILIDADES**- OnBoarding de los clientes y orientarlos a través del funcionamiento de nuestra plataforma para que los clientes puedan sacar el mayor valor de nuestra solución.- Analizar el...
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Customer Success Coordinator
hace 2 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Customer Success Coordinator is responsible for handling the foundational level operations and day-to-day processes for their respective assigned accounts while growing their business with GlobalTranz as a whole. The Customer Success Coordinator will work directly with their respective team members to make sure their assigned customers receive the...
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Customer Success Coordinator
hace 2 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSE The Customer Success Coordinator is responsible for handling the foundational level operations and day-to-day processes for their respective assigned accounts while growing their business with GlobalTranz as a whole. The Customer Success Coordinator will work directly with their respective team members to make sure their assigned customers receive...
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Customer Success Coordinator
hace 1 semana
Monterrey, México Worldwide Express A tiempo completoThe Customer Success Coordinator is responsible for handling the foundational level operations and day to-day processes for their respective assigned accounts while growing their business. The Customer Success Coordinator will work directly with their respective team members to make sure their assigned customers receive the utmost customer service levels and...
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Customer Success Specialist
hace 3 semanas
Monterrey, México Brella A tiempo completo**Hey there! Here is Brella in a nutshell**:Established in 2016, Brella has already helped hundreds of thousands of people at events find jobs, colleagues, investors etc. and is on a path towards rapid international scaling. We provide the world’s smartest event app for events with the heart of networking and so far we have digitally transformed thousands...
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Customer Success Specialist
hace 2 semanas
Monterrey, México Brella A tiempo completo**Hey there!Here is Brella in a nutshell**:Established in ****, Brella has already helped hundreds of thousands of people at events find jobs, colleagues, investors etc. and is on a path towards rapid international scaling.We provide the world's smartest event app for events with the heart of networking and so far we have digitally transformed thousands of...
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Customer Success Advisor
hace 1 semana
Monterrey, México CEMEX A tiempo completoThe Customer Success Advisor manages the service delivery to Arkik customers, and the relationship with the customer in regards of assuring that the services offered by Arkik are delivered flawlessly and commitments are met in accordance to service agreements to assure customer retention and willingness to continue growing their business with the help of...
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Customer Success
hace 1 semana
Monterrey, México GoStrategy A tiempo completo¡Únete a nuestro equipo como Customer Success y sé parte de nuestra misión de brindar experiências excepcionales a nuestros clientes en Estados Unidos!En nuestra empresa, nos destacamos como proveedores líderes de dispensadores de combustible, puntos de venta y terminales de servicio.Como Customer Success, tu objetivo principal será asegurar la...
