Customer Reliability Engineer — 24/7 Cloud

A global security technology company seeks a Customer Reliability Engineer (CRE) in Mexico City. In this hybrid role, you will manage incidents and ensure high customer satisfaction by supporting service reliability and resolving service requests promptly. The ideal candidate has 5-8 years in tech support, knowledge of cloud technologies, strong...

A leading technology company is seeking a Customer Reliability Engineer (CRE) in Mexico City. The CRE ensures top-notch customer experience through effective incident management, maintaining service reliability, and acting as a subject matter expert in cloud solutions. Candidates should have 5-8 years of tech support experience, a good command of English,...

A leading cloud solutions provider in Mexico is seeking a DevOps Engineer to enhance service reliability in Oracle Analytics. Responsibilities include troubleshooting, monitoring service metrics, and supporting 24/7 operations. Ideal candidates have a BS/MS in Computer Science, solid understanding of cloud networking, and previous experience in agile...

A global technology company is seeking a Customer Reliability Engineer based in Polanco, Mexico City. The role involves ensuring excellent customer experiences by managing incidents and service requests efficiently. Candidates should have a Bachelor’s degree in a related field and at least 5 years of relevant experience. Proficiency in public cloud...

Customer Service Reliability Engineer – Thales Thales provides identity management and data protection solutions at the heart of digital security. As a Customer Service Reliability Engineer (CRE) you will ensure the best customer experience by guaranteeing services reliability from the customer perspective and resolving Incident/Service Requests in the...

Customer Service Reliability Engineer – Thales Thales provides identity management and data protection solutions at the heart of digital security. As a Customer Service Reliability Engineer (CRE) you will ensure the best customer experience by guaranteeing services reliability from the customer perspective and resolving Incident/Service Requests in the...

Customer Reliability Engineer (CRE) page is loaded## Customer Reliability Engineer (CRE)remote type: Hybridlocations: Mexico Citytime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 30, 2025 (27 days left to apply)job requisition id: R0298130Thales people architect identity management and data protection solutions at...

Customer Reliability Engineer (CRE) Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter...

Customer Reliability Engineer (CRE) Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter...

Customer Reliability Engineer (CRE) Polanco, CDMX (Hybrid) Position Summary Thales is looking for a Customer Reliability Engineer (CRE) who ensures the best customer experience by assuring service reliability from customers’ eyes and making sure Incident/Service Requests are resolved in the shortest timeframe. The CRE ensures overall service quality and...