Customer Support Representative
hace 2 días
Job TitleCustomer support representativeLocationGuadalajara, MexicoDescriptionThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platformsRespond promptly to customer inquiriesMaintain a positive, empathetic, and professional attitude toward customers at all timesAcknowledging and resolving customer complaintsCoordinate with teams to ensure timely resolution of customer concernsQualificationsAt least 1 year of relevant work experienceExcellent phone etiquette and verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workHigh level of empathy and patience when dealing with customersEducation & ExperienceHigh school diploma or equivalent (Bachelor’s degree preferred)1–3 years of experience in customer service or related fieldAdditional Role NotesWe are seeking a Customer Service Agent to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. #J-18808-Ljbffr
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Customer Service Representative
hace 4 semanas
Tlaquepaque, México Heilind Electronics A tiempo completo**Position Overview**The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The...
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Enterprise Customer Support Representative
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Tlaquepaque, México Hewlett Packard A tiempo completo**Job Summary**CSR (customer support representative) owns the End to End process of an orde: since order is submitted by the customer and until it is delivered and invoiced. Cross collaborates with multiple functions (Sales Ops, Sales, Finance, etc) to accelerate the flow of the order and resolution of complex problems and delivering best customer...
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Customer Service Representative
hace 2 semanas
Tlaquepaque, México Heilind Electronics A tiempo completo_Imagine working for a Company that customers love doing business with! Advance your career with Heilind, whom customers voted The Best Electronic Distributor for the 7th straight year! Customers prefer Heilind more than 3 to 1 over the nearest competitor! (Source; Bishop & Associates, the industry’s leading market research firm, annual customer...
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Representative, Audit, Order Support
hace 3 días
Tlaquepaque, México Herbalife A tiempo completoOverview: STATEMENT: The Representative, Order Support Audit will be responsible for providing information and support to Member Services representatives and other departments. This role will act as the initial point of contact for representatives with questions on updated or current information, marketing plan, order-placing, product information, problem...
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Customer Support Representative
hace 2 semanas
Tlaquepaque, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for improving the customer experience and handling a variety of issues and concerns while working closely with cross-functional teams. The role maintains positive customer relationships, gathers and analyzes feedback, and tracks key performance metrics to share insights with the management. The role participates in...
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Customer Support Representative
hace 1 semana
Tlaquepaque, México Hewlett Packard A tiempo completo**Job Summary**- This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying opportunities for cross-selling or upselling....
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Customer Service Representative
hace 4 semanas
Tlaquepaque, México FixityEDX A tiempo completoSkills:- Excellent English and Spanish communication skills- Proven Customer Support experience or experience as Client Service Representative- Ability to appreciate the customers perspective showing empathy.- Active listening to fully engage the customer with their concerns.- Ability to multi-task- Computer and online navigating capability to multi-task...
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Customer Service Representative
hace 2 días
Tlaquepaque, México FixityEDX A tiempo completoSkills: - Excellent English and Spanish communication skills - Proven Customer Support experience or experience as Client Service Representative - Ability to appreciate the customers perspective showing empathy. - Active listening to fully engage the customer with their concerns. - Ability to multi-task - Computer and online navigating capability to...
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Junior Customer Support
hace 2 días
tlaquepaque, México Hewlett Packard A tiempo completoA leading IT Services company is looking for a Customer Support Representative in Guadalajara, Mexico. The role focuses on responding to customer inquiries through various channels and providing knowledgeable answers about products and services. Applicants should have at least 1 year of experience, excellent phone etiquette, and be able to handle multiple...
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Junior Customer Support
hace 2 días
Tlaquepaque, México Hewlett Packard A tiempo completoA leading IT Services company is looking for a Customer Support Representative in Guadalajara, Mexico. The role focuses on responding to customer inquiries through various channels and providing knowledgeable answers about products and services. Applicants should have at least 1 year of experience, excellent phone etiquette, and be able to handle multiple...