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Customer Services Derecho, Psicología, Finanzas
hace 1 mes
Customer Services Representative EAP LATINA¿Que es la EAP LATINA?Somos una red de profesionales quienes ofrecemos asistencia al empleado, en el área Legal, Financiera, ContablePerfil Profesional, gerencial nutricional, psicológica.**Requisitos**:- Estudiante Universitario- Preferentemente: Abogacía, Psicología, Finanzas/Economía, Nutrición, RRHH.- Con experiência en Call Center (no se acepta si no la tienes)- BilingüeZONA A LABORARWorld TRADE CENTER CDMXHORARIO LABORALTiempo de trabajo: 6 horas y media/ Horarios diferentes dentro del rango 06:30 a 23:00pm - horarios fijos preestablecido.SUELDOSalario promedio: $******** pesosbono de puntualidad de 10% del sueldo bruto mensual.FUNCIONES- Recepción y gestión de llamadas de rutina y críticas (consultantes del Programa de Asistencia al Empleado) de todo LatAm- Atención y gestión de consultas ingresadas en el Chat del Portal de Bienestar, APP y otros portales de Proveedores.- Revisión, gestión y respuesta de los correos electrónicos corporativos.- Derivación y/o agendamiento de casos psicológicos al equipo clínico regional.Argentina/México- Derivación y seguimiento de consultas a los profesionales externos en Latinoamérica.- Agilizar y facilitar la comunicación entre consultantes y profesionales.- Monitoreo de experiência de atención con los profesionales.- Seguimiento de Experiências luego de atención profesional.- Revisión y actualización de los Recursos de la Comunidad.- Actualización de datos de Profesionales de la Red.- Elaboración de reportes estadísticos para Proveedores.- Colaboración en la confección de los procesos del área.**¿Te interesa?
