Services Specialist

**Job Description Summary**: Job Description SummaryResponsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order.Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure.Includes craft & non craft labour as well as manager roles responsible solely for these activities.Impacts departmental operations and responsible for planning/execution.The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures.Some judgment may be required but this is typically with guidance.**Roles and Responsibilities**- The primary responsibilities of the Services Specialist - Parts Services is to support Should Cost initiatives and to provide engineering and/or CMPD support for urgent engineered flowpart quotes and orders.This includes, but is not limited to some or all of the following activities:- Supporting the Value Engineering - Should Cost program.The purpose of this role is to provide Should Costs for the identified parts with the aim to support the Sourcing team in negotiating improved prices with suppliers.- Specify the design requirements for Steam Turbine and Generator Engineered flowparts.It may include components such as buckets/blades, packing rings, diaphragms, valves, bearings, H2 seal rings and other components.This includes:- Reviewing the order to assure adequate information is available to accurately fulfil the order.- Research records to determine what hardware is presently installed in the unit.- Determining what features of the existing hardware need to be updated, and what analysis is necessary to properly update the existing design.- Document record reviews and design inputs in an Engineering memo and store this design history in DRB.- Create models, drawings and BOMs and/or perform a final review of engineering/CMPD deliverables to sourcing or factories.- One of the focus of this role is on emergent part support, the Lead Parts Engineer must be able to manage a high workload of projects, often required on an urgent or expedited basis.- Respond to technical questions submitted via Engineering Requests in PowerNow from field and commercial personnel.- Ensure that design configuration is properly updated and maintained in SBOM.**Required Qualifications**- Technical University or College Degree - in Mechanical, Electrical, Energy Engineering or Mechatronics- 3+ years of experience in energy industry- Ability to read, interpret and comprehend technical documentation such as technical drawings, Bill of Materials, material specifications, electrical schematic diagrams, system block diagrams- Strong computer skills (Microsoft Outlook, Excel, Word, PowerPoint, Access)- Must be fluent in Writing/Speaking/Reading in English- Strong oral, written and telephonic communications skills in English- Ability to communicate and integrate across functions within the business- Utilizes initiative and independent judgment in the performance of daily work tasks- Ability to drive process improvements and solve complex problems- Good interpersonal, strong communication, presentation, and influencing skills- Pro-active approach to problem solving- Detail oriented, organized, conscientious team player with strong sense of ownership- Capable of designing, selling, and implementing process improvements- Ability to quickly and effectively learn business operating systems**Desired Characteristics**- Familiarity with power plant equipment, operations, maintenance- Certified Black Belt/Green Belt (GE employees only)- Prior experience in drafting, design engineering, or field engineering is preferred- Prior experience with COPICS/COSDOM, PWI, Parts ERP and PLM is preferred- Experience with PGPLM, SBOM, PMX and RPDM- Ability to read drawings and have familiarity with BOM structures- Six Sigma training is preferred- Strong problem solving skills**Additional Information**:**Relocation Assistance Provided**:NoLI-Remote - This is a remote position