LatAm CX Programs Lead
hace 7 días
A leading mobility platform is seeking a CommOps CX Regional Program Management Lead in Mexico. The role involves aligning strategic priorities, enhancing operations, and leading a team to manage performance metrics. The ideal candidate should have over 7 years of experience, fluency in English and either Spanish or Portuguese, and strong project management skills. Interest in developing effective solutions and fostering relationships across teams is essential. Competitive compensation and opportunities to work with cross-functional teams are offered.
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Latam Cx Supervisor — Lead Service Delivery
hace 2 semanas
Xico, México Vivo Latam A tiempo completoA leading global technology company is seeking a CX Customer Service Supervisor for the LatAm team.This role will focus on customer satisfaction, KPI management, and overseeing the local service team in Latin America.Ideal candidates will have a Bachelor's degree and at least one year of relevant experience, with strong communication skills in Chinese or...
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Cx Program Management Lead
hace 7 días
Xico, México Uber A tiempo completoAbout the Role The Community Operations (CommOps) team at Uber is responsible for building the customer support strategy and network. The team is focused on developing a world-class support organization that scales effectively, is reliable and consistent, and provides unmatched service to our Uber community. The CommOps CX Regional Program Management Lead...
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LATAM Delivery Lead — Payments Programs
hace 7 días
Xico, México Evo Payments Mexico, S. De R.L. De C.V. A tiempo completoA global payment solutions company is seeking a Manager Delivery Support to oversee project deliveries in the LATAM business unit. This key role involves managing diverse project components, developing timelines, ensuring quality and client satisfaction, and fostering strong relationships with engineering and product teams. Candidates must demonstrate...
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LATAM Delivery Lead — Payments Programs
hace 7 días
Xico, México Evo Payments Mexico, S. De R.L. De C.V. A tiempo completoA global payment solutions company is seeking a Manager Delivery Support to oversee project deliveries in the LATAM business unit. This key role involves managing diverse project components, developing timelines, ensuring quality and client satisfaction, and fostering strong relationships with engineering and product teams. Candidates must demonstrate...
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Regional Ux
hace 2 semanas
Xico, México Intercam Banco A tiempo completoUna empresa financiera busca un Research Lead UX/CX en México, responsable de liderar la estrategia de investigación para mejorar la experiencia del cliente.Se requiere 5+ años de experiencia en investigación UX, liderazgo de equipos y habilidades intermedias de inglés.Ofrecemos un sueldo competitivo y prestaciones de ley, en un ambiente 100%...
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Sr Cx Manager
hace 2 semanas
Xico, México Talental A tiempo completoJob OpportunityWanna lead the CX team at Mexico's most efficient Fintech Startup?You know the role: measure and improve CX metrics, optimize processes, etc.The difference?You'll do it at Mexico's most efficient tech company, generating over $1M in revenue per employee.You'll report directly to the CEO and lead a team of 9 exceptional CX agents, with the...
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Sr Cx Manager
hace 7 días
Xico, México Talental A tiempo completoJob Opportunity Wanna lead the CX team at Mexico's most efficient Fintech Startup? You know the role : measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico's most efficient tech company, generating over $1M in revenue per employee. You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...
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Sr Cx Manager
hace 7 días
Xico, México Talental A tiempo completoJob Opportunity Wanna lead the CX team at Mexico's most efficient Fintech Startup? You know the role : measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico's most efficient tech company, generating over $1M in revenue per employee. You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...
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Sr Cx Manager
hace 7 días
Xico, México Talental A tiempo completoJob Opportunity Wanna lead the CX team at Mexico's most efficient Fintech Startup? You know the role : measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico's most efficient tech company, generating over $1M in revenue per employee. You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...
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Latam Oncology Patient Programs Specialist
hace 2 semanas
Xico, México Msd Latam A tiempo completoA leading healthcare company in Mexico City is looking for a Patient Program Specialist to ensure excellence in the execution of the Oncology Financial Patient Program (FPP).The role involves coordinating cross-functional teams, managing vendor relationships, and maintaining compliance with internal policies.Candidates should possess a university degree and...