Service Desk
hace 3 semanas
A global service provider in Mexico City is seeking motivated individuals for a Service Desk role. Responsibilities include managing support calls, diagnosing issues, logging incidents, and ensuring customer satisfaction. Ideal candidates should be proactive in resolving service issues and finding improvement opportunities. This role operates within a global Service Desk, requiring availability across shifts.
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Service Desk
hace 13 horas
Mexico City Pellera Technologies Mexico A tiempo completoThe Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...
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Service Desk
hace 15 horas
Mexico City Pellera Technologies Mexico A tiempo completoThe Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...
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Service Desk
hace 17 horas
Mexico City Pellera Technologies Mexico A tiempo completoThe Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities - Maintains daily communication with the team and hits productivity standards. - Receive incoming...
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Service Desk
hace 2 días
Mexico City Werben HR A tiempo completo22 May, 2024 We are seeking a full-time Service Desk Supervisor to join our Canadian fintech client’s team. This role involves managing a team of service desk professionals providing support for desktop and mobile technologies.The position requires a 9-hour shift within the hours of 7 AM to 6 PM (Toronto time),ensuring coverage across that window. Fluency...
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Service Desk
hace 2 días
Mexico City Werben HR A tiempo completo22 May, 2024 We are seeking a full-time Service Desk Supervisor to join our Canadian fintech client’s team. This role involves managing a team of service desk professionals providing support for desktop and mobile technologies.The position requires a 9-hour shift within the hours of 7 AM to 6 PM (Toronto time),ensuring coverage across that window. Fluency...
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Engineer Service Desk
hace 4 semanas
Mexico City LTIMindtree A tiempo completoIn LTIMindtree, we are a global technology consulting and digital solutions company committed to driving innovation and delivering exceptional IT services. We are looking for our next talented team member to join us as a Engineer Service Desk Operations Work Model: Hybrid (2 to 3 times in site). Schedule and Time Shift: Full-time; availability for rotating...
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Engineer Service Desk
hace 2 semanas
Mexico City LTIMindtree A tiempo completoIn LTIMindtree, we are a global technology consulting and digital solutions company committed to driving innovation and delivering exceptional IT services. We are looking for our next talented team member to join us as a Engineer Service Desk Operations - Work Model: Hybrid (2 to 3 times in site). - Schedule and Time Shift: Full-time; availability for...
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Lead Engineer Service Desk Operations.
hace 4 semanas
Mexico City LTIMindtree A tiempo completoIn LTIMindtree, we are a global technology consulting and digital solutions company committed to driving innovation and delivering exceptional IT services. We are looking for our next talented team member to join us as a Lead Engineer Service Desk Operations. Work Model: Hybrid (2 to 3 days on site). Schedule and Time Shift: Full-time; availability for...
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Service Desk
hace 1 día
Puebla City, México Pellera Technologies Mexico A tiempo completoThe Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...
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Service Desk Shift Lead — Onsite 24x7 Operations
hace 2 semanas
Mexico HCLTech A tiempo completoA leading global technology company is seeking a Service Desk Shift Lead in Queretaro, Mexico. This role requires 5-8 years of experience managing Service Desk support operations and a team of 30+. Responsibilities include handling customer requests, managing onsite resources, and ensuring service levels are met. Candidates must be self-motivated and capable...