Customer Marketing Coordinator

hace 4 semanas

Santiago de Querétaro, México Medtrainer A tiempo completo

**Company Description** Drive engagement.Build loyalty.Shape the customer experience at MedTrainer.**At MedTrainer, we're revolutionizing healthcare operations with our all-in-one compliance, credentialing, and learning platform.As our customer base grows, we're looking for a proactive and creative **Customer Marketing Coordinator** to join our **Demand Generation team** in **Querétaro**.This is a **full-time, in-person** role in a dynamic environment where your ideas and energy will have a direct impact.If you're passionate about customer success, marketing, and creating meaningful experiences—this is your chance to shine.As a **Customer Marketing Coordinator**, you'll play a key role in building strong relationships with our customers by:- Creating and optimizing marketing campaigns to improve customer retention and growth.- Managing our referral program, ensuring engagement, visibility, and timely reward fulfillment.- Coordinating in-person events and executive dinners with MedTrainer leadership, including communications before and after.- Working closely with Customer Success, Sales, Content, and Product Marketing teams to align goals and messaging.- Supporting the planning and launch of our first virtual user conference in ****, as well as additional online summits and roundtables.- Overseeing customer review campaigns (G2, Capterra), maintaining our strong online presence and top rankings.- Leading customer outreach and storytelling efforts through webinars, testimonials, and case studies.- Executing personalized initiatives like sending branded swag and curated communications to nurture loyalty.- Using survey data and customer feedback to drive relevant content and updates tailored to our audience.**Qualifications** What You Bring**- 2-5 years of experience in customer marketing, preferably with a U.S.based company.- Based in Querétaro, Mexico, with availability to work on-site.- Strong organizational and project management skills, with attention to detail.- Ability to meet deadlines and manage multiple projects simultaneously.- Solid understanding of digital and traditional marketing tools.- Self-starter with a proactive, analytical mindset and eagerness to learn new platforms.**Nice to Have**:- Experience in the B2B SaaS industry.- Background in event planning (virtual and in-person).- Experience using ClickUp or other project management tools.- Familiarity with HubSpot, ChurnZero, and Salesforce.**Additional Information**- Work at a fast-growing U.S. tech company with a solid presence in Querétaro.- Join a team of creative, mission-driven professionals.- Enjoy opportunities for career growth and learning.- Be part of a company where your voice matters and your contributions are recognized.**Application Requirements**- Are **Mexican citizens or legally authorized to work in Mexico**, and- ** Currently reside in Querétaro or are willing to relocate.**Please attach your updated CV in English when applying.We also encourage you to include a brief note explaining why you believe you are a strong fit for this role and how your experience aligns with the responsibilities and qualifications listed.

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