Customer Support Specialist

hace 3 semanas


Tijuana, México Kontak A tiempo completo

**Tasks**- Ensure the highest levels of customer satisfaction- Make system change requests (ex., Rename extension, change phone routes)- Troubleshoot and resolve hardware issues, including guiding customers through phone reboots and factory resets- Enable system integrations for customers- Conduct remote diagnostics and troubleshooting- Resolve or Escalate customer requests/issues promptly- Review, Analyze, and Evaluate trends on common system issues and communicate these to the company**Requirements**:- Proficiency in both verbal and written English, along with confident, articulate, and professional communication abilities- Exceptional customer service skillset- Strong ability to multitask, prioritize tasks, and effectively manage time- Skill in handling incoming and outgoing support calls- Proficient in conflict resolution, with the ability to sympathize and empathize with customers- Technical expertise in network equipment, business phones, and basic software usage- Outstanding capacity to navigate and resolve intricate issuesPetvisor is dedicated to providing mobile-enabled technologies to pet parents and pet care professionals.Petvisor operates in 2 major regional divisions under PetDesk (North America) and Vestoria (Europe, Middle East, Africa, and Asia, Pacific).



  • Tijuana, México Uline A tiempo completo

    **Customer Support Specialist****Pay from $32,000 pesos per month to $34,400 pesos per month****Mexicali Branch****Carr.Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800****Complejo Tecnológico Nicoya****Mexicali, B.C. Mexico *******Customer Service is the heartbeat of Uline!As a Customer Support Specialist, you'll dig into order details to deliver an...


  • Tijuana, México Teradata A tiempo completo

    What You’ll DoThe Technical Support Professional- Mandarin Support works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer. As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting...


  • Tijuana, México Printful A tiempo completo

    **Customer Support Associate** **We have a hiring bonus of $2,000 pesos! some restrictions apply** **Printful helps artists and entrepreneurs follow their passions and transform their ideas into thriving ecommerce businesses. With 300K+ customers using our services, we’re one of the world's leading printing, warehousing, and fulfillment companies.Since...


  • Tijuana, México Printful A tiempo completo

    **Customer Support Associate****We have a hiring bonus of $2,000 pesos! some restrictions apply****Printful helps artists and entrepreneurs follow their passions and transform their ideas into thriving ecommerce businesses. With 300K+ customers using our services, we’re one of the world's leading printing, warehousing, and fulfillment companies.Since...


  • Tijuana, México Teradata A tiempo completo

    What You’ll Do The Technical Support Professional - Mandarin Support works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer. As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting...


  • Tijuana, México Kontak A tiempo completo

    As a contract Customer Support Specialist, you will provide your technical expertise and problem-solving skills to deliver exceptional customer service to the company's clients.This is a 100% remote contract position based in Mexico.Contractors will assist customers across North America.**Tasks**- Ensure the highest levels of customer satisfaction- Make...


  • Tijuana, México Kontak A tiempo completo

    **Tasks** - Ensure the highest levels of customer satisfaction - Make system change requests (ex., Rename extension, change phone routes) - Troubleshoot and resolve hardware issues, including guiding customers through phone reboots and factory resets - Enable system integrations for customers - Conduct remote diagnostics and troubleshooting - Resolve or...


  • Tijuana, México Hos247 Llc A tiempo completo

    A growing technology company is seeking a full-time virtual Customer Support contractor to assist English-speaking and Spanish-speaking customers in the USA and Canada.The ideal candidate will be fluent in both languages, tech-savvy, and have at least one year of experience in customer support or sales.Previous US residence and familiarity with Zendesk...


  • Tijuana, México North American Production Sharing A tiempo completo

    We are looking for a **Customer Service Specialist** to serve as the primary point of contact for our customers, providing support in billing, warranties, product specifications, and shipping.**Main Responsibilities**:- Respond to customer inquiries regarding billing, warranties, product specifications, and shipping.- Research and coordinate solutions with...


  • Tijuana, México Teradata A tiempo completo

    Our CompanyAt Teradata, we believe that people thrive when empowered with better information.That's why we built the most complete cloud analytics and data platform for AI.By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions.The world's...