Empleos actuales relacionados con Customer Service Bilingual - Xico - Csc Servicios Integrales S.C.
-
Bilingual Service Cloud Delivery Lead – PM
hace 2 semanas
Xico, México Minacs A tiempo completoA customer service solutions company is seeking a bilingual Service Cloud Project Manager located in Mexico City. This role is responsible for planning and coordinating projects to enhance service operations using Salesforce Service Cloud. Candidates should have 4+ years of project management experience, specifically in IT and CRM environments, and strong...
-
Customer Service Specialist-Bilingual
hace 12 horas
Xico, México Genesis Managment Llc A tiempo completoDescripción del trabajo¡We are in search of a Customer Service Specialist to join our vibrant team! You will be the heartbeat of our customer service efforts, ensuring every interaction is handled with care, empathy, and a commitment to excellence. Every interaction with our customers is an opportunity to forge lasting connections, serve our community with...
-
Manager, Customer Experience
hace 12 horas
Xico, México Glidewell Laboratories A tiempo completoFacilitates and leads LATAM all centers through organizational initiatives and implementation. Provides strategic leadership to LATAM call center management to ensure all Call Center groups meet quality standards and performance expectations of providing high quality customer service to the Company's client/customer base. Develops and sustains a team...
-
Bilingual Customer Service Associate
hace 12 horas
Xico, México Allianz Partners A tiempo completoWhat you do Answer inbound calls and handle middle and backoffice activities as well as various member services inquiries and transactions by actively listening to customers calling. Develop an extensive and solid knowledge of our products in order to provide timely and accurate information to our customers. Achieve individual quality and productivity...
-
Specialist Customer Service
hace 12 horas
Xico, México John Crane A tiempo completoThe Customer Service Representative initiates, coordinates, and maintains a flow of information to various accounts to ensure the highest levels of customer service. Duties & Responsibilities To ensure ultimate customer satisfaction, communicate customer needs to whatever level of the internal organization necessary – purchasing, fabrication, assembly,...
-
Customer Service Representative
hace 12 horas
Xico, México Cart A tiempo completoWhy You'll Love It Here Pay up to $15,000 MXN (before taxes) Monday - Friday Paid training + $2,500 MXN hiring bonus Performance bonuses of up to 30% of your monthly salary Food vouchers, 30‑day aguinaldo, and 35% vacation bonus Comprehensive life and medical insurance Growth opportunities as we continue to expand—be part of a company that promotes from...
-
Customer Service Supervisor
hace 12 horas
Xico, México Concord Servicing A tiempo completoDescripción del trabajo We are looking for a Customer Service Supervisor for our Energy Efficiency teams. This role will lead and supervise the Contact Center Team in successfully handling communications from consumers and workloads. Responsibilities Manages and directs customer service representatives in accordance with the organization's policies and...
-
Finance Process Designer
hace 4 semanas
Xico, México Customer Intelligence Inc. A tiempo completoA leading consulting firm in finance is seeking a Process Consultant / Service Design Specialist in Xico, Mexico. The role involves analyzing and optimizing operational processes to enhance customer experience in the banking sector. Candidates should have a Bachelor's degree and 1-3 years of consulting experience. Essential skills include process...
-
Customer Service Lead
hace 3 semanas
Xico, México Percepta International A tiempo completoCustomer Service Lead MX-DF-Mexico DF At Percepta, we bring first‑class service across each market we support. As a Customer Service Lead in Mexico City, you'll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing Will be provided specific tasks...
-
Customer Service Lead
hace 3 semanas
Xico, México Percepta International A tiempo completoCustomer Service Lead MX-DF-Mexico DF At Percepta, we bring first‑class service across each market we support. As a Customer Service Lead in Mexico City, you'll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing Will be provided specific tasks...
Customer Service Bilingual
hace 1 mes
Essential Duties and Responsibilities:- Responsible for answering incoming calls and contacting customers to provide information or a resolution to their inquiry within the time frame or guidelines established.- Responsible for completing paperwork or documentation needed to facilitate resolutions to customer inquiries within the time frame or guidelines established.- Comply with all applicable laws and regulations as they pertain to each call.- Handle irate customers in a professional manner.- Assist operational groups with tasks and/or projects as needed.- Able to react to change productively and handle other tasks as assigned.Qualification/Requirements:- Excellent communication skills.Good grammar, voice and diction.Ability to communicate effectively with public and coworkers in a professional and courteous manner.- Excellent customer service skills (friendly, courteous and helpful)- Knowledge of loan calculations, 10 Key, Word, Excel, Microsoft Outlook- Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.- Ability to read, write and speak English fluently.Bilingual (English/Spanish) a plus.- Must be willing and able to work in excess of 40 hours per week when business conditions or special projects such as conversions, maintenance season, month end preparation, internal audits and client visits make such scheduling necessary.-Requerimientos- Educación mínima: Educación secundariaaños de experienciaIdiomas: InglésEdad: entre 18 y 65 añosPalabras clave: servicio, service
