Remote Engagement Lead, SaaS Customer Success

A leading e-commerce firm is seeking a Customer Success professional to drive customer satisfaction and operational excellence in a remote role. You will lead a high-performing team, define strategies for client engagement, and improve processes across the customer journey. The ideal candidate has over 5 years in customer success, strong leadership skills,...

A recruitment agency is looking for a Remote Customer Success Manager Lead in Mexico. This role involves managing a customer success team, focusing on onboarding and retention strategies for SaaS clients. The successful candidate will possess strong leadership, analytical skills, and a collaborative spirit. Candidates should have a bachelor’s degree and 3+...

A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You'll build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in customer success or...

A dynamic B2B SaaS firm in Ciudad de México is seeking a Head of Customer Success & Support Operations. You will lead the customer journey from onboarding to retention and manage a team of 3-4. The ideal candidate has over 5 years of experience in customer success or support within a SaaS environment and demonstrates strong leadership skills. This remote...

Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in...

Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in...

A B2B SaaS platform is looking for a Customer Success & Onboarding Specialist to provide exceptional onboarding experiences for new customers. You will run welcome calls, assist with integrations, and maintain customer engagement. Candidates should have strong English communication skills and relevant experience. This remote role offers potential growth into...

Remote Customer Success Manager Lead - Mexico Job Title: Remote Customer Success Manager Lead - Mexico (100% Work From Home) Location: Remote from Mexico Position Type: Full-time Salary: 38,000 - 47,500 MXN/month, depending on experience Schedule: Monday-Friday, business hours Mexico Time Job Overview Our client is a cloud-based, all-in-one white-label...

Remote Customer Success Manager Lead - Mexico Job Title: Remote Customer Success Manager Lead - Mexico (100% Work From Home) Location: Remote from Mexico Position Type: Full-time Salary: 38,000 - 47,500 MXN/month, depending on experience Schedule: Monday-Friday, business hours Mexico Time Job Overview Our client is a cloud-based, all-in-one white-label...

A leading messaging platform provider is seeking a Customer Success Manager for their LATAM team in Mexico City. The role involves managing post-onboarding customers, creating engagement strategies, and leading a WhatsApp Community. Ideal candidates will have 3+ years in customer success, experience with SaaS solutions, and be fluent in Portuguese and...