Head of Customer Success

hace 1 semana


Mexico City Remotely Talents A tiempo completo

A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You'll build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in customer success or support within a SaaS environment and strong leadership skills. A competitive salary along with performance bonuses tied to metrics is offered.
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