Track & Trace Team Lead
hace 4 semanas
The lead will provide day to day leadership duties to a team of Track & Trace Representatives.Essential Functions:- Provide leadership, management, coaching and support to and execute all responsibilities of Track & Trace Representatives.- Provide feedback and participation in customer Business Reviews along with Director of Strategic Accounts.- Provide support for customer escalations for team while retaining some functions of a Track & Trace Representatives.- Serve as primary liaison and advocate within Transplace for the benefit of the customers and employees assigned to the team.- Ensure carrier performance meets customer expectations.- Manage exceptions or hot shipments and communicate same to customer as needed.- Develop and distribute customer reports and internal performance management reports.- Assist in all other areas of operations as directed by manager.Additional Responsibilities:- Provide supervision to others through motivation, direction, review and feedback of assigned tasks.- Lead proactive team efforts to achieve department and company goals.- Provide leadership to others through example and sharing of knowledge/skill.- Prioritize, organize and delegate assignments.- Comply with all Human Resources policies, practices and procedures.Report all noncompliant activities to supervisor and/or Human Resources personnel.Skills Required:- Advanced Computer Skills including a proficiency in personal computer skills including but not limited to electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.- Advanced Communication Skills: Ability to read and interpret documents.Ability to write routine reports and correspondence.Ability to effectively present information and respond to questions from groups of managers, clients, customers and/or employees.- Ability to solve practical problems and deal with a variety of concrete variables.Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.- Ability to work independently with little or no supervision, specifically, the ability to prioritize in order to complete assignments effectively.- Customer Service skills including the ability to recognize the needs of the customer and effectively address those needs through active solution or communication of the need to the appropriate personnel.- Ability to define problems, collect data, establish facts and draw valid conclusions.- Ability to interpret an extensive variety of instructions in a variety of forms and deal with several abstract and concrete variables.Ability to envision and implement new concepts/strategies.SKILLS- Ability to multi-task in a fast paced environment.- Demonstrates a high level of customer service and strong communication and interpersonal skills (both listening and speaking).- Demonstrates strong organizational skills (record keeping, time management, follow up, etc.)- Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on quality of work.- MS Office or Windows based software required.EXPERIENCE- Minimum 3-5 years previous experience preferred.EDUCATION- HS Diploma or GED- Generally requires an Associate's Degree or an equivalent combination of relevant education and/or experience.- Preferred: Bachelors in business, logistics, or other related field
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Track & Trace Team Lead
hace 5 días
Monterrey, México Transplace A tiempo completoThe lead will provide day to day leadership duties to a team of Track & Trace Representatives.Essential Functions:- Provide leadership, management, coaching and support to and execute all responsibilities of Track & Trace Representatives.- Provide feedback and participation in customer Business Reviews along with Director of Strategic Accounts.- Provide...
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Track & Trace Team Lead
hace 5 días
Monterrey, México Transplace de Mexico Global A tiempo completoThe lead will provide day to day leadership duties to a team of Track & Trace Representatives. Essential Functions: - Provide leadership, management, coaching and support to and execute all responsibilities of Track & Trace Representatives. - Provide feedback and participation in customer Business Reviews along with Director of Strategic Accounts. -...
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Track and Trace Coordinator
hace 2 semanas
Monterrey, México Recrew A tiempo completo**Important Logistic Company is looking for a**:**Track and Trace Coordinator | Tracking Logistics Coordinator****Education**:Highschool diploma or equivalent. But Associates or College Degree preferred.**Important!**This is a bilingual position, we requiere a proficient English level.**Must Have**:- At least 80% English language proficiency.- 1 year of...
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Track & Trace Team Lead
hace 2 semanas
Monterrey, México Transplace de Mexico Global A tiempo completo**ESSENTIAL FUNCTIONS AND TASKS** - Maintains an in-depth knowledge of customers - Knows the cutoff times for trains and proactively works with team members to seek routing changes that increase profitability. - Monitors orders to be sure that the most cost effective way to move a shipment in a timely manner is provided to our customers by all team...
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Track And Trace
hace 3 semanas
Monterrey, México Seres Leading Sa De Cv A tiempo completoDestacada empresa de logística dedicada proporcionar soluciones de transporte de clase mundial busca que formes parte de su equipo como Track & Trace**Beneficios**:- Sueldo mensual 100 % nómina- Prestaciones superiores (SGGM, SG, SD, vales de despensa, fondo de ahorro, ayuda para alimentación, ayuda de transportación- Prestaciones de ley**Buscamos**:-...
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Track And Trace
hace 3 semanas
Monterrey, México Seres Leading Sa De Cv A tiempo completoDestacada empresa de logística dedicada proporcionar soluciones de transporte de clase mundial busca que formes parte de su equipo como Track & Trace**Beneficios**:- Sueldo mensual 100 % nómina- Prestaciones superiores (SGGM, SG, SD, vales de despensa, fondo de ahorro, ayuda para alimentación, ayuda de transportación- Prestaciones de ley**Buscamos**:-...
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Track and Trace
hace 4 semanas
Monterrey, México Seres Leading SA de CV A tiempo completoDestacada empresa de logística dedicada proporcionar soluciones de transporte de clase mundial busca que formes parte de su equipo como Track & Trace**Beneficios**:- Sueldo mensual 100 % nómina- Prestaciones superiores (SGGM, SG, SD, vales de despensa, fondo de ahorro, ayuda para alimentación, ayuda de transportación- Prestaciones de ley**Buscamos**:-...
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Track and Trace
hace 4 semanas
Monterrey, México Seres Leading SA de CV A tiempo completoDestacada empresa de logística dedicada proporcionar soluciones de transporte de clase mundial busca que formes parte de su equipo como Track & Trace**Beneficios**:- Sueldo mensual 100 % nómina- Prestaciones superiores (SGGM, SG, SD, vales de despensa, fondo de ahorro, ayuda para alimentación, ayuda de transportación- Prestaciones de ley**Buscamos**:-...
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Track and Trace
hace 4 semanas
Monterrey, México Seres Leading SA de CV A tiempo completoDestacada empresa de logística dedicada proporcionar soluciones de transporte de clase mundial busca que formes parte de su equipo como Track & Trace**Beneficios**:- Sueldo mensual 100 % nómina- Prestaciones superiores (SGGM, SG, SD, vales de despensa, fondo de ahorro, ayuda para alimentación, ayuda de transportación- Prestaciones de ley**Buscamos**:-...
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Track & Trace Specialist
hace 5 días
Monterrey, México Transplace de Mexico Global A tiempo completo**Essential Functions and Tasks**- Track and Trace shipments for pickup and delivery- Monitor and trouble shoot any problems to ensure on time service- Communicate any service issues to customer and team- Update TMS with notes with any issues that may occur**Knowledge and Expertise**Transplace Expertise (Understand and know the Mission, Values and Goals,...