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hace 3 semanas

Xico, México Hemmersbach Gmbh & Co. Kg A tiempo completo

Enthuse customers and provide best experience through best in class hardware, software and technical support servicesWe are seeking a highly skilled Deskside Support Technician to join our team.ResponsibilitiesProvide technical support and resolve issues with hardware, software, and applicationsHandle inbound calls and answer questionsTroubleshoot and document steps performed to resolve challenges in a ticketing systemHandle tickets and service requests with professionalism and efficiencyQualifications18 months of IT experience (or equivalent)Ability to build relationshipsExperience in OS, Apps and H/W installation and troubleshooting depending on project productsCertifications that demonstrate competency in enterprise IT (A+, etc.) are a plus2+ years of experience as a Deskside Support TechnicianAbout UsHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.BenefitsBuddy programInternal career development programInternational job opportunitiesOnboarding program#J-*****-Ljbffr

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