Quality And Complaints Analyst
hace 2 semanas
A transnational company, a global leader in marketing and distribution of food supplements is looking for talent with the following profile: Quality Complaint Representative**Description**The Representative, Quality Complaint is primarily responsible to work with internal and external stakeholders to assist in managing quality or safety issues and concerns.This position also assists the Safety team in the management of complaints as they relate to different areas including, consumer education, process improvement, and interdepartmental collaboration with Quality or other cross-functional teams.**Main Responsibilities**:- Routing complaints entered into complaint management databases,- Follow up with suppliers for timely responses.- Initiate and enter results of Herbalife investigation into Agile.- Develop resolution and consumer response for review and approval as necessary.- Scrubbing: contextualization of consumer details into a compressive complaint that can be investigated internally- Provide training to Herbalife Regional representatives that enter product complaints.**Requirements**:- Organizing data from multiple sources, extracting key information and documenting investigation detail- Database and quality data reporting experience- PC skills, including Microsoft Office- Organizational and communication skills.Strong leadership and analytical skills with team-focused attitude- 1+ years of experience in a Quality Assurance or a Complaint Investigation role, in the dietary supplement, pharmaceutical, food or cosmetic industries- Specific training in Quality Assurance, Quality Control, Sourcing, Laboratory Analyses- Bachelor of Health Science DegreeWe offer:Competitive salaryBenefits of law and above:Major medical insuranceDental and vision insuranceLife insuranceAnnual bonus30 days of Christmas bonus9 days vacationPantry vouchers75% vacation bonusVacation days in excess of the lawGymDining roomJob stabilityProfessional growthhybrid scheme: 3 day at office, 2 day home officeMonday to FridayLocation: Av.Camino al ItesoInterested send your resume
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Quality Assurance Analyst
hace 1 semana
Guadalajara, México HSBC A tiempo completo-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
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Back Office Complaints Analyst
hace 2 semanas
Guadalajara, México Insulet Corporation A tiempo completoInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...
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Back-office Complaints Analyst
hace 2 semanas
Guadalajara, México Insulet Corporation A tiempo completoInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...
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Quality Analyst
hace 2 semanas
Guadalajara, México Wipro A tiempo completo**Role Purpose**:- _The purpose of central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction_**Responsibilities**:- Conduct process quality audits as per plan- Improve the standard work from operation team in order...
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Complaints Backoffice Specialist
hace 4 días
Guadalajara, México Insulet Corporation A tiempo completoInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...
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Sr Back-office Complaints Analyst
hace 4 días
Guadalajara, México Insulet Corporation A tiempo completoInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...
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Analyst - Trackwise
hace 3 semanas
Guadalajara, México Jade Global A tiempo completoTop Skills:- TrackWise configuration- Java development- SAP Development(optional)Description:**Job Description**:**Responsibilities**:1. System Support and Administration:- Administer and maintain the functionality of the QMS, ensuring optimal performance and reliability.2. Requirements Gathering and Analysis:- Collaborate with onshore teams and stakeholders...
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Quality Engineer
hace 2 semanas
Guadalajara, México Nelson Wire And Steel A tiempo completo**We are looking for talent to join our team **!We are seeking a Quality Engineer with knowledge in the use of specifications, charts, and adjustable measuring instruments that require some interpretation.Knowledge of ISO and ASTM standards, as well as Six Sigma Black Belt certification, is essential.**Requirements**:- Bachelor's degree in Engineering or...
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Quality Engineer
hace 14 horas
Guadalajara, México Nelson Wire and Steel A tiempo completo**We are looking for talent to join our team **!We are seeking a Quality Engineer with knowledge in the use of specifications, charts, and adjustable measuring instruments that require some interpretation. Knowledge of ISO and ASTM standards, as well as Six Sigma Black Belt certification, is essential.**Requirements**:- Bachelor's degree in Engineering or...
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Quality Assurance Manager
hace 14 horas
Guadalajara, México CobaltoTalent A tiempo completo**Job Description Ensure the compliance of the companu Quality Management system through constant supervision of the materials reception, bottling, labeling, packaging, and shipping processes, while maintaining all certifications up to date and detecting and implementing corrective and preventive actions of justified customer complaints and ensure the...
