Support Engineer
hace 2 semanas
We're seeking an experienced Support Engineer to join our technical support team for a leading internal developer platform (IDP).In this role, you'll troubleshoot technical issues, support customers and internal teams, and help ensure smooth operation of a modern developer self-service and DevOps ecosystem.What You'll DoManage and resolve support tickets across platform, configuration, and integration issuesProvide frontline technical assistance to customers and internal teamsTroubleshoot integrations involving Terraform, Kubernetes, and major cloud providersSupport community channels (Slack) and respond to developer questionsCollaborate with engineering, product, and customer success teamsIdentify documentation gaps and suggest improvementsPerform operational tasks like issuing credentials, updating accounts, and running internal scriptsJoin customer calls to troubleshoot complex issues when neededScheduleThis is a full-time role (Mon–Fri) with a rotating Saturday half-day shift.Engineers assigned a Saturday shift receive a weekday off during the same week.RequirementsSolid DevOps foundations and familiarity with platform engineering workflowsWorking knowledge of Terraform and Kubernetes basicsExperience with AWS, GCP, or AzureAbility to understand and debug simple Python scriptsComfort using support tools (Zendesk, Freshdesk, Jira Service Management)Exposure to monitoring/logging tools (Datadog, New Relic, etc.)Basic ability to test and debug REST APIs with tools like Postman or curlIf you enjoy solving technical challenges, collaborating across teams, and supporting developers in a fast-moving environment, we'd love to hear from you.#J-*****-Ljbffr
-
Cloud Support Engineer
hace 2 semanas
Xico, México Xideral A tiempo completo**Cloud Support Engineer - Remoto - México - (CDMX - Guadalajara).**:Xideral es una empresa con más de 20 años enfocada al mercado digital, Tecnologías de la Información y Comunicación, actualmente nos encontramos en búsqueda de un Cloud Support Engineer.¿Tienes experiência en soporte de infraestructura en la nube y pasión por las tecnologías...
-
Engineer - Support
hace 2 semanas
Xico, México Optiva A tiempo completoOverviewIt\ 's fun to work in a company where people truly BELIEVE in what they\ 're doing!We\'re committed to bringing passion and customer focus to the business.The company Us explosive growth and ambitious business goals require a Support Engineer capable of navigating a complex, highly dynamic and fast-paced environment.re one of the few legitimate...
-
Viavi Support Engineer
hace 2 semanas
Xico, México Viavi A tiempo completoVIAVI Support Engineer page is loaded## VIAVI Support Engineerlocations: Mexico City, MEX: Home Office, MEXtime type: Full timeposted on: Posted 3 Days Agojob requisition id: ***********Summary:**VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders,...
-
Technical Support Engineer
hace 2 semanas
Xico, México Alia Integrando Talento A tiempo completoDescripción**Gigamon**, empresa líder que brinda servicios de TI especializado en ayudar a las empresas para monitorear y dar soporte a las redes de infraestructura de las nubes y data services, busca a su próximo **Technical Support Engineer.****Requisitos**:- 1 a 2 años de experiência en Technical Support de redes- Se puede tener experiência de...
-
Support Engineer
hace 2 semanas
Xico, México Servicios Comerciales Amazon M A tiempo completo3+ years industry experience in programming and/or technical support roles.- Experience troubleshooting and debugging technical systems.- Experience in Unix or Linux OS.- Proficiency in one or more general-purpose programming languages, such as: Java, C/C++, C#, Objective C, Python, JavaScript.Good storytelling starts with great listening.At Audible, that...
-
Support Engineer
hace 2 semanas
Xico, México Audible A tiempo completoGood storytelling starts with great listening.At Audible, that means each role and every project has our audience in mind.Because the same people who design, develop, and deploy our products also happen to use them.To us, that speaks volumes.ABOUT THIS ROLEAudible is looking for a dynamic and motivated Support Engineer to join a growing team.If you are...
-
Viavi Support Engineer
hace 2 semanas
Xico, México Viavi Solutions Inc. A tiempo completoSummaryVIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway.VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace...
-
Splunk Support Engineer
hace 2 semanas
Xico, México Volto Consulting A tiempo completo**Required Skills**:- The Engineer will be demonstrating the below level 3, 24/7 support for all PPT products.- Strong Trouble Shooting / Debugging Experience/VM support experience- Expertise in Splunk, Prometheus, Grafana, Kafka, Cassandra, Scripting (Python and/or bash)- Following Agile Methodology and participating in Analysis, Coding, Designing and Unit...
-
Remote Saas Support Engineer
hace 2 semanas
Xico, México Bqe Software A tiempo completoA leading software company is seeking a Customer Support Engineer to provide remote support for their innovative management solutions.In this role, you will be the first point of contact for clients, helping them troubleshoot technical issues and ensuring a positive product experience.Ideal candidates will have excellent communication skills in English, a...
-
Support Engineer, Audible
hace 2 semanas
Xico, México Audible A tiempo completoAt Audible, we believe stories have the power to transform lives.It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners.We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other.Imagine your future with us.ABOUT...
