Technical Support Analyst

hace 2 semanas


Xico, México Compucom A tiempo completo

Como **ANALISTA DE SOPORTE TÉCNICO BILINGÜE **brindaras soporte de hardware y software a nuestros clientes ubicados en Estados Unidos y Canadá, dicho soporte se realiza mediante teléfono, correo electrónico y chat.**Algunas de tus funciones incluyen, pero no estan limitadas a**:- Restablecimiento de contraseñas- Instalación de Software- Creación de cuentas a usuarios/empleados- Manejo de Active Directory- Manejo y soporte a aplicaciones de MS Office- Administración y seguimiento de tickets- Entre otras.**Eres IDEAL para esta posición si**:- Hablas Inglés Avanzado- Cuentas con disponibilidad de horario (6:00 am - 11:00 pm)- Al menos 1 año de experiência y/o conocimiento de Technical Support- Estabilidad Laboral**Nosotros ofrecemos**:- $12,000 MXN brutos mensuales vía nómina- Contrato directo con CompuCom- 2 dias de Descanso a la semana- Bono de Referidos- Home office temporal**Prestaciones Superiores a las de Ley despues del 3er mes**:- Seguro de Vida- Seguro de Gastos Médicos Mayores- Seguro Dental- 30 Días de Aguinaldo- $1,200 MX en Vales de Despensa (adicional a tu sueldo cada mes)- $ 2,166 MX en Vales de Restaurante (adicional a tu sueldo cada mes)- Fondo de Ahorro 10%- 9 Paid Time Off al año (acorde a las políticas vigentes)- CompuCom se compromete a proporcionar igualdad de oportunidades de empleo en todas las prácticas de empleo.Todos los solicitantes calificados recibirán consideración para el empleo sin tener en cuenta la raza, el color, la religión, el sexo, el origen nacional, el estado de ciudadanía, el estado civil, la edad, la discapacidad, el estado de veterano protegido, la orientación sexual o cualquier otra característica protegida por la ley._Tipo de puesto: Tiempo completoSalario: Hasta $12,****** al mesPrestaciones:- Programa de referidos- Seguro de gastos médicos mayores- Seguro dental- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensa- Vales de restaurantePregunta(s) de postulación:- Experiência y/o conocimiento en soporte tecnicoIdioma:- Inglés Avanzado (Obligatorio)


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