Remote Customer Service Manager — Lead Global Support

A global talent agency is hiring a Customer Service Manager (Work From Home) to lead customer support operations.This role requires excellent leadership, a customer-centric approach, and a knack for conflict resolution.Ideal candidates will have a degree in Business or a related field, 3-5 years in customer service (with 2 years managerial experience), and...

Join to apply for the Global Order Management Customer Service Lead Director role at PepsiCoOverviewAre you ready to lead a global transformation in customer service excellence?As the Global Customer Service Lead Director, you will be at the forefront of revolutionizing Order Management across the enterprise.This high-impact role is responsible for designing...

An online education provider seeks a Customer Support Lead for their LATAM team.This remote role involves managing a client support stream and ensuring exemplary service quality.You will lead operational excellence, coach team members, and establish best practices.Requires a Bachelor's degree in Operations or similar, 3+ years in customer support and...

**About Remote**:**All of our positions are fully remote.You do not have to relocate to join us!**This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, joining our Customer Experience team.The Customer Success Manager acts as the customer's trusted advisor and advocate.The key to...

A global productivity analytics platform is seeking a Support Lead to guide their technical support team remotely.The role involves coaching specialists on troubleshooting, maintaining high service standards, and collaborating with cross-functional teams to enhance customer satisfaction.Qualified candidates will have over 3 years in customer support, SaaS...

A global support organization seeks a Customer Support Manager to lead a team of Customer Support Representatives in Xico, Veracruz.This role emphasizes managing performance through KPIs, enhancing customer experiences using AI and automation, and collaborating with cross-functional teams.The ideal candidate will have 4-6 years in B2B SaaS support, including...

**BA Global Talent** seeking a motivated and customer-centric individual for the **Customer Support Specialist** position to play a crucial part in ensuring customer happiness and retention by collaborating across various departments, responding to support tickets, and addressing customer inquiries with efficiency and precision.**Responsibilities**:- Support...

A global financial services provider is seeking a Service Manager based in Mexico City.You will lead complex service engagements, manage customer relationships, and ensure successful project delivery.The ideal candidate has significant experience in customer-facing roles and strong communication skills.Responsibilities also include developing project plans...

Join to apply for the Customer Service Manager role at Innomotics.Job ID: ****Location: Mexico City, MX, *****About InnomoticsInnomotics is an industry-leading supplier of motors and large drive systems.With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries.Today, we are bringing...

A customer service firm located in Xico, Mexico, is looking for an experienced Customer Service Manager to lead their customer support team.The role involves recruiting and training representatives, managing inquiries related to loans, and overseeing escalated customer complaints.Candidates should have at least 4 years of experience in customer service...