Customer Services/ Engagement
hace 4 semanas
**EMPRESA DE CONSULTORÍA DE NEGOCIOS Y SOLUCIONES EN TECNOLOGÍA BUSCA EJECUTIVO PARA EL DEPARTAMENTO DE EXPERIENCIA AL CLIENTE****EXPERIENCIA**:- Carrera Administración, Mercadotecnia, Comunicación o afín.- Servicio y atención al cliente, por lo menos 2 años.- Experiência en flujos de atención al cliente, buyer persona y customer journey.- Capacidad de comunicación, manejo de conflictos.- Capacidad analítica, con actitud proactiva y resolutiva.- Experiência en procesos comerciales (no es una posición que venda, pero participa en el proceso y da seguimiento a renovaciones).- Alta orientación a cumplimiento de metas.- Excelente presentación.- Manejo de Office.- Recepción y realización de llamadas de seguimiento a clientes.- Habilidad numérica para crear mediciones y KPI ´s.**NO es callcenter, buscamos personal de con experiência en trabajo de oficina****COMPETENCIAS**:- Autogestionable- Manejo de tiempo- Orientado a resultados- Resolución de Conflictos y Técnicas de Negociación- Servicio al cliente**FUNCIONES PRINCIPALES**:- Desarrollo de una cultura centrada en el cliente.- Identificar las necesidades de los clientes y ayudarles con sus dudas y/o procesos de los diferentes departamentos.- Desarrollar herramientas y metodología para comprender a los diferentes tipos de clientes y analizar la experiência que estos viven con la compañía.- Contribuir con el equipo de ventas y marketing en el logro de los objetivos de la empresa.- Identificar oportunidades de mercado.- Creación de benchmarking.- Redacción de contenidos y copywriting.**OFRECEMOS**:- Sueldo base- Prestaciones de Ley- Horario de Lunes a viernes de 9:00am a 6:00pm- Buen ambiente laboral- CapacitaciónTipo de puesto: Tiempo completoSalario: $12,****** - $15,****** al mesBeneficios:- Opción a contrato indefinidoTipo de jornada:- Lunes a viernes- Turno de 8 horas
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Customer Services/ Engagement
hace 5 días
Zapopan, México ITREE Consulting & Services A tiempo completo**EMPRESA DE CONSULTORÍA DE NEGOCIOS Y SOLUCIONES EN TECNOLOGÍA BUSCA EJECUTIVO PARA EL DEPARTAMENTO DE EXPERIENCIA AL CLIENTE** **EXPERIENCIA**: - Carrera Administración, Mercadotecnia, Comunicación o afín. - Servicio y atención al cliente, por lo menos 2 años. - Experiência en flujos de atención al cliente, buyer persona y customer journey. -...
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Sr Associate Engagement Manager
hace 2 semanas
Zapopan, México Workday A tiempo completoYour work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...
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Internal Customer Tech Support
hace 4 semanas
Zapopan, México Oracle A tiempo completoAs a member of our technical team, your focus will be on delivering support and solutions to our customer base while championing their needs. This involves resolving technical inquiries and troubleshooting for our services, serving as a primary point of contact for customers. You'll play a vital role in nurturing customer relationships and providing guidance...
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Internal Customer Tech Support
hace 2 días
Zapopan, México Oracle A tiempo completoAs a member of our technical team, your focus will be on delivering support and solutions to our customer base while championing their needs. This involves resolving technical inquiries and troubleshooting for our services, serving as a primary point of contact for customers. You'll play a vital role in nurturing customer relationships and providing guidance...
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Oracle Field Services
hace 3 semanas
Zapopan, México Oracle A tiempo completoAn experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to...
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Back Office Customer Service
hace 3 semanas
Zapopan, México TATA Consultancy Services (TCS) A tiempo completo**Job Description - Customer Service Associate****Business Unit - Finance****Role Name - **Associates - Finance Customer Service**Reporting to - **Team Lead**Preferred Experience Range - **1-4 Years of relevant experience**Location**:- **Address**:Av. Paseo del Nte. 4495B, Technology Park, 45222 Zapopan, Jal.**Shift Timings - **Flexible with shifts**Key...
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Back Office Customer Service
hace 1 semana
Zapopan, México TATA Consultancy Services (TCS) A tiempo completo**Job Description - Customer Service Associate** **Business Unit - Finance** **Role Name - **Associates - Finance Customer Service **Reporting to - **Team Lead **Preferred Experience Range - **1-4 Years of relevant experience **Location**: - **Address**:Av. Paseo del Nte. 4495B, Technology Park, 45222 Zapopan, Jal. **Shift Timings - **Flexible with...
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Customer Service
hace 1 semana
Zapopan, México TATA Consultancy Services (TCS) A tiempo completoDo you speak English?This position is for you! Tata Consultancy Services is looking for Customer Service profiles! Work in one of the best companies in Guadalajara and earn the best salaries in the market! All you need is to be able to communicate in English! Props to you if you have prior experience! Come and get:- Fantastic benefits from day one, food...
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Customer Service
hace 1 semana
Zapopan, México TATA Consultancy Services (TCS) A tiempo completoDo you speak English? This position is for you! Tata Consultancy Services is looking for Customer Service profiles! Work in one of the best companies in Guadalajara and earn the best salaries in the market! All you need is to be able to communicate in English! Props to you if you have prior experience! Come and get: - Fantastic benefits from day one, food...
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Customer Service Analyst
hace 1 semana
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
