Workforce Analyst

SWBC is seeking a talented individual to serve as a Workforce Analyst in a Contact Center environment responsible for all Workforce Management (WFM) tasks within the department.Key responsibilities will include but are not limited to attendance, scheduling functions, forecasting, and real time monitoring, as well as presentations on reporting.- Why you'll...

**Role Profile:****Job Title: Workforce Management Analyst (G33)**We are seeking an experienced Workforce Management Analyst to join our team in Monterrey, Mexico. As a key member of our digital business services function, you will be responsible for providing ongoing operational analysis of engagement centre operations.**Key Accountabilities:**Provide...

Our CultureWe strive to create a culture where individuality is noticed and valued every day. Our goal is to foster a collaborative and inclusive environment that encourages open communication and teamwork.**Job Summary:**The Real Time Analyst role is a critical position within our workforce management team. The successful candidate will be responsible for...

About ConduentConduent is a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments. Our dedicated associates deliver exceptional outcomes for our clients and the millions of people who rely on them.Job OverviewThis role offers a unique opportunity to make a meaningful impact and thrive in a culture that...

** Esta oportunidad laboral es para un ambiente de trabajo 100% en inglés, por favor comparte tu CV únicamente en inglés****This position is for a remote job in Mexico for a US based client.****Virtual Financial Analyst**The Finance Virtual Financial Analyst will be responsible for leading the day-to-day engagements with our clients.This means...

Job DescriptionThe Engagement Centre Workforce Analyst will be responsible for providing ongoing operational analysis of engagement centre operations, including advanced planning and scheduling.This involves analysing engagement centre performance history to determine optimum off-production activities, shrinkage, and occupancy goals.The successful candidate...

Role OverviewThe Engagement Centre is dedicated to delivering world-class customer service to our consumers and distributors in the US.We provide multi-channel support and have a team of experts ready to assist them.Key ResponsibilitiesProvide ongoing operational analysis of engagement centre operations, including advanced planning and scheduling.Analyse...

A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos.Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la...

A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos.Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

About AmsAms is a forward-thinking organization dedicated to helping businesses succeed through expert workforce solutions. Our team of innovators delivers cutting-edge services, driving business results through strategic insights and data-driven decision-making.The RoleWe are seeking an experienced Reporting Analyst to join our team. As a key member of our...

**About Us**:We are AMS.AMS is a global total workforce solutions firm founded in 1996.We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces.We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory...

At Cápita Works we are seeking a skilled and motivated HR Analyst to join our dynamic team in providing comprehensive human resources support to our remote workforce.As an HR Analyst specializing in remote team management, you will play a pivotal role in ensuring the effective implementation of HR policies, procedures, and initiatives for our geographically...

The key objective of an IT analyst is to evaluate, design, and optimize informative systems to improve operational effectiveness, solve technical matters, and aid in strategic decision making. Key Job Responsibilities:Provide quick and effective solutions to technical concerns faced by collaborators, minimizing downtime and maximizing productivity. Ensure...

About the RoleWe are seeking a highly motivated and detail-oriented Energy Efficiency Analyst to join our team at NEG Natural, S.A. As an Energy Efficiency Analyst, you will play a key role in analyzing energy efficiency projects for internal and external clients, ensuring they meet our organization's requirements.Key Responsibilities:Analyze energy...

**Job Description:**We are looking for a skilled Contact Centre Operations Analyst to join our team in Monterrey, Mexico. The successful candidate will be responsible for analysing engagement centre performance and developing labour schedules to meet contact volumes and service levels.**Responsibilities:**Analyse engagement centre performance data to...

**About Us**:We are AMS.AMS is a global total workforce solutions firm founded in 1996.We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces.We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory...

Support the operations team to carry out relevant analysis, support in provisions, billing and complement the team in daily activities. Key Job Responsibilities: Data analysis. Simulation of billing to prospective clients. Preparation of provisions for the current month. NEG invoicing. Qualifications: At least 1 year of graduation from a degree in...

Analyze energy efficiency projects for internal and external clients, according to the organization's requirements.Key Job Responsibilities:Research and develop project evaluations. Support in energy savings evaluations. Collaboration to fill out formats for the CRE/CENACE/CFE and other private entities. Monitoring of billing procedures. Elaborate...

At NEG Natural, S.A., we are seeking an Energy Analyst to join our team. This role will support the EBITDA analysis and provisions for the current month.Key Responsibilities:Data analysis to optimize energy operations.Mock billing to prospective clients to ensure accuracy.Preparation of monthly provisions to meet business needs.Natural gas nominations to...