Americas Logistics Vendor Manager

hace 3 semanas


Desde casa, México Arista Networks A tiempo completo

Company Description

Arista Networks was founded to deliver software-defined cloud networking solutions for large data center and high-performance computing environments. With more than one million cloud networking ports being deployed worldwide, Arista delivers a portfolio of 1/10/40/100/400GbE products that redefine network architectures, bring extensibility to networking, and dramatically change the price/performance of data center networks.

**Job Description**:
The Global Transportation and Americas Third Party Logistics Vendor Manager works
within the Service Logistics Organization at Arista, and plays a key role in enabling the success of Arista’s post-sales Support offerings, which includes Warranty, Same Day and Next Business Day delivery of critical spare parts to Arista’s end customers.
The Service Logistics Organization within Arista is responsible for Arista’s Service Supply
Chain, including Arista’s global network of service depots, planning of spare parts inventory,
stocking of spare parts globally, import / export of spare parts, rapid delivery of hardware
replacements to end customers, reverse logistics of RMA returns from customers, and the
repair and reuse of customer-returned inventory - all areas integrated end to end to deliver
the best in class operations and service to our customers.

Working within Arista’s Global Service Operations team, and working closely with Arista’s
Logistics, Service Planning, Finance, Trade Compliance, and Repair Operations teams, the
Global Transportation and Americas Third Party Vendor Manager must ensure that Arista
is exceeding Customer Satisfaction, with optimal cost, delivery and quality performance as a
top priority. With this role, the individual will be responsible for the day-to-day execution,
development, and long-term strategy of Arista’s third-party logistics partners in the Americas
and Arista’s Global Transportation partners for Services.

The role is focused on the daily execution of existing vendors; maintaining and building relationships with existing and future vendors; negotiating and executing contracts with vendors; and driving continuous improvement and scalability across vendors to support Arista’s evolving requirements for post-sales support.

**Responsibilities**:

- Manage Arista’s network of Service RMA Depots in the Americas, ensuring cost, inventory, delivery, and quality of service goals are achieved.
- Manage Arista’s global transportation network for Service, including Air and Ground, International and Domestic routes, ensuring the best lead time and optimal cost.
- Drive vendors to achieve Key Performance Indicators, including RMA on time delivery, on time execution of warehouse transfers, inventory accuracy, transportation lead time, on time pick up, and cost reduction.
- Grow Arista’s service RMA depot footprint across the Americas, working with vendors to bring up new spare parts warehouses in proximity of Arista’s customers and with the best transportation mode service.
- Liaise with Import/Export Compliance, Product Compliance and Logistics teams to enable global import, export, and stocking capabilities across countries in the Americas.
- Manage spend with third party logistics and transportation partners. Drive cost reduction strategies and build a culture of long-term savings on operational costs.
- Develop scalable processes to support the evolving needs within Arista’s service spare parts business model. Enable long term growth of related operations.
- Drive Request for Quote (RFQ) activity with new service supply chain partners - execute on RFQ process, drive final vendor selection, and drive new vendor implementation.
- Negotiate contracts, pricing, and terms and conditions of Master Service Agreements (MSA) and Statements of Work (SOW) with service supply chain partners
- Develop and implement consolidated executive review process to streamline operational metrics
- Train, coach and mentor other team members to perform their best with assigned work. Create a positive work environment. Align team on objectives and monitor performance.
- Drive implementation of initiatives for the department that are aligned to corporate objectives
- Develop and implement procedures, operating manuals, and balanced scorecards for Transportation and 3PL vendors.
- Continuously assess vendor capabilities, financial solvency, product/service quality & pricing.
- Maintain relevant vendor information and documents.
- Identify areas for corrective/preventative actions and opportunities to improve services and productivity.
- Work with finance to track, manage and forecast vendor budget and spend, routinely reporting and presenting internally to Arista stakeholders.

**Qualifications**:

- Five to ten (5-10) years of experience managing 3rd Party Logistics, Transportation, Supply Chain Partners or similar experience
- Knowledge of overall supply chain concepts - including inventory planning, inventory manageme


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