Data Analyst/service Delivery Analyst

hace 1 mes


San Andrés Cholula Centro Pue, México Ellucian A tiempo completo

Unlock Learning for All:
Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

We embrace the power to **lead**, the courage to **innovate**, and the determination to **grow**. At our core, we believe in **humanizing** our approach, recognizing that our people are our greatest strength. With a shared vision of **transformation**, we endeavor to shape a brighter future for higher education.

About the Opportunity:
Are you seeking to join an innovative team in an exciting Higher Education technology firm? If you are also passionate about analytics and have an interest to build an expertise in industry-leading tech tools: Snowflake (SQL), and Tableau dashboards, then this could be a great fit for you

**Where will you make an impact**
- Assist with the definition and creation of executive or summarized-level reporting, compiling metrics across the Cloud organization, including tactical and strategic reporting, up to board of director level reporting.
- Build automated reporting at scale using ServiceNow, SQL, and Tableau for strategic programs including cloud governance, cloud operations, cloud engineering and cloud modernization.
- Partner closely with a variety of stakeholders to validate metrics relevant to their domains to compile, create, and best represent Cloud performance metrics.
- Work collaboratively with key Cloud stakeholders and cross-functional groups (e.g., Professional Services), and executive teams on the design, development, testing, implementation, and evaluation of data assets, reporting tools, and business processes to improve outcomes and drive better performance transparency across multiple teams.

**What will you bring**
- 3+ years of experience working with Cloud Operations processes (e.g.: ITSM) and related key performance indicators in a SaaS environment, and related database management and data visualization.
- 3+ years of experience related to data analytics leveraging any software tools such as: Tableau, Microsoft Excel, Snowflake, SQL Queries, etc., and generating insights from analysis
- Experience in synthesizing analytics themes and key performance indicators - turning data into stories that end-users can understand and respond to
- Experience drawing conclusions from quantitative and qualitative analysis, to deliver actionable next steps or make helpful recommendations to cloud colleagues or leaders
- Experience with building advanced reports and dashboards in ServiceNow; ServiceNow Performance Analytics Certification strongly desired
- Proficient in ITIL methodology and principles; ITIL certification strongly desired
- Experience with fulfilling ad-hoc business analysis requests by querying enterprise size databases and performing analysis to answer key questions or provide insights
- Knowledge of data analytics methods, structures, and techniques, (data extraction, analysis, queries, data blending)
- Structured thinker with a high level of attention to detail and organizational skills
- Results oriented with thoughtful actions, flexible and collaborative
- Creative problem solver with a healthy mix of intellectual agility and curiosity
- Strong communication & presentation skills
- Knowledge and experience with driving projects, facilitating business intelligence demos, and managing stakeholders across different levels and depts
- Foundational Excel and Power Point skills

What makes #Ellucianlife:

- Comprehensive health coverage: family major medical expenses, dental and life insurance.
- Christmas bonus 30 days
- Saving fund
- Monthly food coupon
- 15 workdays vacation
- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
- 5 charitable days to support the community that supports us
- Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
- Parental leave
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:

- Tuition Reimbursement Assistance
- Professional development opportunities

LI-RB1

LI-Hybrid


  • "{title}" - Data Analyst

    hace 1 semana


    Cholula, Puebla, México Cronoshare A tiempo completo

    Our company is seeking a Data Analyst to join our team.We are a fast-growing business that requires a Data Analyst to help us make data-driven decisions.The ideal candidate will have strong analytical skills and be able to communicate complex data insights to stakeholders.

  • Financial Analyst

    hace 2 meses


    72810, San Andrés Cholula Centro, Pue., México Ellucian A tiempo completo

    Unlock Learning for All: Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all...

  • Data Analyst

    hace 4 semanas


    San Antonio de la Garza, Jalisco, México Prometeo Talent A tiempo completo

    Unlock Your Potential as a Marketing Data AnalystPrometeo Talent is a leading recruitment agency with a strong presence in America and Europe. We specialize in connecting top tech and engineering professionals with innovative companies. Our team of experts is dedicated to helping businesses and individuals find their perfect match.We have partnered with a...

  • Data Analyst

    hace 1 mes


    San Antonio de la Garza, Jalisco, México Prometeo Talent A tiempo completo

    Unlock Your Potential as a Marketing Data AnalystPrometeo Talent is a leading recruitment agency with a strong presence in America and Europe. We excel in connecting companies with top-notch tech and engineering professionals. Our HR and recruitment experts are dedicated to helping companies and individuals find their perfect match.We have partnered with a...

  • Data Analyst

    hace 1 mes


    San Pedro Garza García, Nuevo León, México CodigoMX A tiempo completo

    Data Analyst Job DescriptionJob Summary:We are seeking an experienced Data Analyst to join our team at CodigoMX. As a Data Analyst, you will play a key role in bringing insights to life and helping to create a more data-driven culture.Key Responsibilities:Inspect, cleanse, transform, and model data to discover useful information and inform...

  • Data Analyst

    hace 1 mes


    San Pedro Garza García, México CodigoMX A tiempo completo

    Data Analyst Job DescriptionFull Time/RemoteReports to: Director of Data AnalyticsLocation: Mexico - Remote supporting US timezonesEnglish Requirement: C1/C2 - Excellent written/oral English MANDATORYOverview:We are seeking an experienced Data Analyst to join our small but mighty team. In this high-impactrole, you will be a key player in not only bringing...

  • Data Analyst

    hace 3 semanas


    San Nicolás de los Garza, Nuevo León, México CodigoMX A tiempo completo

    Data Analyst Job DescriptionWe are seeking an experienced Data Analyst to join our team at CodigoMX. In this high-impact role, you will be a key player in bringing insights to life, to be used by the entire company, and helping to create a more data-driven culture.Key Responsibilities:Inspect, cleanse, transform, and model data to discover useful information...

  • Data Analyst

    hace 2 semanas


    San Pedro Garza García, N. L., México Johnson Controls A tiempo completo

    **What you will do** As a Data Analyst within the Johnson Controls Global Products Planning organization, you will be responsible for diving deep into large, fragmented, and complex data sets that span our entire supply chain. This position will require a creative problem solver who isn’t afraid to get down into the details and build out digital solutions...

  • Data Analyst

    hace 2 semanas


    San Nicolás de los Garza, Nuevo León, México CodigoMX A tiempo completo

    Data Analyst Job DescriptionWe are seeking an experienced Data Analyst to support our Operations and Logistics, Repair and Manufacturing, and Interior Design teams in providing them with insights from a lot of raw information that can be used to make decisions that propel the business forward.Key Responsibilities:Inspect, cleanse, transform and model data...

  • Data Analyst

    hace 2 semanas


    San Nicolás de los Garza, Nuevo León, México CodigoMX A tiempo completo

    Data Analyst Job DescriptionWe are seeking an experienced Data Analyst to join our team at CodigoMX. In this high-impact role, you will be a key player in bringing insights to life, to be used by the entire company, and helping to create a more data-driven culture.Key Responsibilities:Inspect, cleanse, transform, and model data to discover useful information...

  • Data Analyst

    hace 1 semana


    san pedro garza garcía, México Johnson Controls, Inc. A tiempo completo

    What you will do As a Data Analyst within the Johnson Controls Global Products Planning organization, you will be responsible for diving deep into large, fragmented, and complex data sets that span our entire supply chain. This position will require a creative problem solver who isn’t afraid to get down into the details and build out digital solutions to...

  • Business Analyst

    hace 1 semana


    San Antonio Oxtoyuca, México Cronoshare A tiempo completo

    Job SummaryWe are seeking a Business Analyst to join our team.Key Responsibilities:Develop and implement data-driven solutionsAnalyze business data to inform strategic decisions


  • San Pedro Garza García, Nuevo León, México CEMEX A tiempo completo

    Job Title: Conservation Support AnalystJob Summary:The Conservation Support Analyst will play a crucial role in supporting the conservation efforts of CEMEX by providing administrative and technical assistance to the El Carmen Nature Reserve team. This position will be responsible for processing orders, managing inventory, and maintaining databases to ensure...

  • Data Analyst

    hace 2 semanas


    San Pedro Garza Garcia, Nuevo Leon, Mexico Johnson Controls A tiempo completo

    What you will doAs a Data Analyst within the Johnson Controls Global Products Planning organization, you will be responsible for diving deep into large, fragmented, and complex data sets that span our entire supply chain. This position will require a creative problem solver who isn’t afraid to get down into the details and build out digital solutions to...

  • Business Analyst

    hace 1 semana


    San Julián, México Cronoshare A tiempo completo

    Job Title: Business AnalystWe are seeking a highly skilled Business Analyst to join our team at {company}. In this role, you will be responsible for analyzing business needs and developing solutions to drive company growth.Key Responsibilities:Collaborate with cross-functional teams to identify business needs and develop solutions.Analyze business data to...

  • HR Service Center Analyst

    hace 3 semanas


    San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented HR Service Center Analyst to join our team at Johnson Controls International. As an HR Service Center Analyst, you will be responsible for providing exceptional support to employees and management on HR-related inquiries and issues.Key ResponsibilitiesProvide timely and accurate responses to...

  • Data Science Analyst

    hace 3 semanas


    San Luis Potosí, San Luis Potosí, México BairesDev A tiempo completo

    BairesDev is a leading software development company in the Americas, with a strong presence in the global market. Our company has experienced rapid growth, with over 3500 employees working on projects worldwide, and a sustained average annual growth rate of over 50%. We have been recognized by Inc. as one of the top 10 fastest-growing private companies in...

  • Supply Chain Data Analyst

    hace 2 semanas


    San Luis Potosí, San Luis Potosí, México Hitachi Energy Mexico, S.A. De C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Supply Chain Data Analyst to join our team at Hitachi Energy Mexico, S.A. De C.V. The ideal candidate will have a strong background in data analysis and supply chain management, with experience in working with large datasets and developing data-driven solutions.Key ResponsibilitiesDesign and execute data...

  • HRSSC Analyst

    hace 2 semanas


    San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Job Summary:The HRSSC Analyst will provide support on issues/inquiries related to our processes and maintain day-to-day operations to deliver results.This role is accountable for collecting, analyzing, and reporting data to vendors or COE across the enterprise. Additionally, the analyst will execute transactions in our system related to Employee Data...

  • Business Systems Analyst

    hace 4 semanas


    San Pedro Garza García, Nuevo León, México Clarios A tiempo completo

    Key ResponsibilitiesAs a Business Analyst at Clarios, you will be responsible for analyzing data to inform business decisions, following up on tickets created for support of financial applications, creating requirements for global teams, and communicating and influencing key internal and external business partners.Requirements & QualificationsTo be...