Dealer Operation Manager
hace 3 semanas
At Nissan, minds race. Imagination gets a green light. Each opportunity is the fuel that drives an idea from inspiration to real-life.
One of the main responsibilities of this executive it will be work together with the Networking Dealers to achieve the Sales goals.
**Key Responsibilities**:
- Drive vehicle wholesale objectives through effective retail operations consulting.
- Routinely reviews sales reports and financial statements with dealer sales management to monitor financial strength and compliance with company standards and agreements.
- Reviews and monitors marketing and advertising plans for dealerships and assesses current effectiveness of their efforts.
- Suggests new marketing programs and techniques providing proven results. Demonstrates potential positive impact to dealerships financial statements to achieve dealership "buy-in" and support.
- Maintains awareness of competing dealerships in assigned market. Analyzes market registration information and incorporates market expansion opportunities into assigned dealerships to maximize sales.
- Understands other external consultant's services currently utilized or considered by dealership. Demonstrates value of Nissan/Infiniti programs and advice in comparison.
- Train dealership in processes and techniques for sourcing, tracking and promoting the vehicle.
- Encourages sales of commercial vehicles, fleet vehicles, electric vehicles and other specialty lines. Alerts sales specialists regarding opportunities with assigned market.
- Monitors staff performance through real time technology tools and customer satisfaction scores. Develops action plans with dealerships to enhance customer satisfaction.
- Advises and assists management with correcting management and staff performance through plans for documentation, feedback, coaching, and training.
- Supports dealership, district, region and national efforts by presence and assistance at auto shows and special events promoting brands and sales.
Minimum Qualifications and Demonstrated Knowledge, Skills & Abilities
**Education/Certifications**:
Bachelor's degree in Business or related field required.
**Experience & Knowledge**:
A total of 6 years of progressive Marketing and Sales experience including:
- Sales Operations
- Dealer Agreements
- Market Analytics
- Customer Satisfaction/Experience
Must have:
**Driver's license.**
Be able to travel:
**More than 75% **day and overnight domestic travel.
**Language**: Advanced level of English.
**Knowledge**:
- Financial indicators of the performance of the business.
- Office (Excel, Power Point).
- Nice to have: Salesforce Programs.
**Competencies**:
- Ability to present ideas and analysis in an effective manner.
- Ability to understand the complexities of situations and solicit assistance from others as needed.
- & Proven negotiation skills.
**What we offer**
As a member of our team, you will have access to many of our benefits - because we want you to feel cared for, supported, and engaged at Nissan. Alongside comprehensive career development and learning opportunities, you will also have access to a wide range of employee benefits.
**Nissan (NMEX,NEdM, NRFS, NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción (ni discriminación por género, identidad y/o expresión de género, orientación sexual, ) raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.**
- **Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.**
México City Ciudad de Mexico Mexico
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