Lifestyle and Dining Executive

hace 2 semanas


Desde casa, México Perfetto Traveler A tiempo completo

RESPONSIBILITIES:

- Coordinate attendance to cultural events, entertainment events such as concerts, and sporting events, providing clients with tailored recommendations based on their preferences.
- Arrange hair, nail, massage and other wellness appointments for our clients at salons and spas across Italy, enhancing our clients’ overall travel experience.
- Work closely with travel agents to understand the clients’ interests and preferences, crafting personalized itineraries that encompass the best of Italy's dining and lifestyle offerings.
- Build and maintain strong relationships with restaurants, salons and spas as well as other luxury service providers to ensure seamless and privileged access for our clients.
- Provide excellent customer service by communicating effectively with clients, addressing inquiries, and offering proactive suggestions to enhance their travel experience.
- Demonstrate problem-solving skills and the ability to handle unexpected challenges, ensuring that clients receive support and solutions promptly.
- Stay updated on the latest trends in fine dining, lifestyle experiences, and luxury travel to provide clients with cutting-edge recommendations.
- Manage all reservations and logístical details to ensure smooth execution of travel plans, collaborating with other departments as needed.

JOB REQUIREMENTS:

- A minimum of 1 year of customer service experience, particularly in the high-end travel industry.
- Proficiency in English; conversational Italian is an advantage.
- Exceptional attention to detail and multi-tasking skills.
- Outstanding communication skills
- Possess a professional, proactive, resourceful, positive, and team-oriented attitude.
- Ability to follow direction and work independently with self-motivation.
- Strong tolerance to stress and can work effectively and efficiently under pressure.
- Exemplary work ethics and can-do attitude.
- Computer literate with knowledge of Excel.
- Prior experience as a concierge is a bonus.

KEY RESULTS:

- Enhance client satisfaction with Perfetto Traveler's services.
- Ensure our clients restaurant experiences match with their dining preferences
- Ensure any and all dining/spa reservations work logístically with the clients’ itineraries
- Be proactive in making, adjusting and canceling reservations within a timely manner

BENEFITS:

- Competitive compensation.
- Annual performance bonus.
- Opportunities for continuous professional growth within the company.
- **Please submit your CV and cover letter in English. Submissions in other languages will not be considered.**_
- **Contract type: Freelance**_

**Salary**: From $15,000.00 per month

Idioma:

- Inglés (Obligatorio)
- Italiano (Deseable)

Work Location: Remote



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