Community Associate

hace 6 días

Ciudad de México Wework A tiempo completo

About Us
WeWork began in 2010 with a vision to build the first global physical platform designed to
bring people together. Today, we offer access to a desk, an office, a headquarters, or an entire
building in hundreds of cities around the world; with over a third of the Fortune 500
companies being part of the WeWork community.
About the Opportunity
As a Community Associate, you'll be the primary point of contact for the Community and act
as the “face” of WeWork You will report to your building each day to support the Community
Management team to achieve the following:

- Build a welcoming and collaborative community environment amongst our members

through events and building relationships between members
- Ensure that your building is fully operational and processes are running efficiently.
- Drive growth and promotion of WeWork-provided service offerings.
- Take direction from the Community Lead and the Community Manager to support the

Community Team as necessary.
- All of this while illustrating WeWork’s core values and working towards achieving our

mission.
In this role, you’ll:
Front Desk Management:

- Cover the front desk during the building’s set business hours and be an on-site point

of contact, easily located on the member floor or at Community Bar.
- Greet members and guests with a warm and welcoming demeanor.
- Ensure all visiting guests are in accordance with WeWork's guest policy by ensuring

all guests properly sign-in via Welkio iPad.
- Learn the names of members and guests with the goal of building relationships in

order to facilitate the sense of Community WeWork is known for.
- Anticipate member and guest needs before they arise using relevant information

collected about members to enhance and personalize their experience.

Updated: May 12, 2020
- Ensure building Specific forms are up to date including pet forms, filming requests,

bike room requests, etc.
- Keep the front desk clean and organized.
- Notify members of any food deliveries and couriers.
- Answer any questions from members and guests related to the building including

way-finding, policies and procedures, community etiquette, etc.

Events and Membership Engagement:

- Provide feedback on programming types (based on member makeup) and evaluate

events based on attendance, satisfaction, and impact on the appropriate event team.
- Consistently celebrate members’ successes and milestones through gifts and notes.
- Distribute all necessary info to promote the event including Creation and posting of

weekly events poster and individual event posters.
- Ensure building-specific operational requirements are met for each event (elevators,

HVAC, etc).
- Input notes into Spacestation or equivalent system about Members.
- Identify and execute opportunities to connect members with each other.
- Know and recommend local restaurants, food delivery services, catering options,

team outing venues, post office, shipping center, supply store, etc.
- Be active on the WeWork member network to engage members.
- Know and explain WeWork policies and procedures and communicate, inform, and

update members on building issues.
- Ensure music levels and activations are appropriate to the daypart and occasion.
- Write and send broadcasts relating to building updates.

Building Operations and Management:

- Receive, process, sort, and organize all mail.
- Locate and issue post via the regional system to members upon request.
- Keep the mailroom organized and clean.
- Return to Sender" for unidentified mail and former member mail after 30 days of no-pick up.
- Ensure courier parcels have all the correct details for scheduled pick-ups.
- Investigate, escalate, and resolve 'lost' packages.
- Know and explain WeWork policies and procedures around mail and mailroom.
- Track, audit, and organize keys collected and distributed.
- Manage keycard stock and request new inventory as needed.
- Collect keys and key cards upon move-out.
- Review location and how to use each piece of Emergency Equipment.
- Provide support for an automated coffee machine for guests and members.

Updated: May 12, 2020
Life at WeWork
Just as we empower our community, we believe in empowering our team to create their own
life's work. We move fast and challenge each other, but we always make sure we look out for
one another. Our culture and values are what make working here rewarding.
We are an equal opportunity employer and value diversity at our company. We do not
discriminate on the basis of race, religion, color, national origin, gender, sexual
orientation, age, marital status, veteran status, or disability status. Learn more about
diversity at WeWork here.

  • Community Associate

    hace 7 meses

    Ciudad de México Regus A tiempo completo

    **Community Associate** **MEXICO CITY, Mazaryk 29** The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however they...

  • Community Engagement Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Iwg Careers A tiempo completo

    Immerse Yourself in a Dynamic CommunityIWG Careers is seeking a Community Associate to join our team at the Regus Convention Center in Cancun. This role offers an exciting opportunity to bring more freedom to people and businesses, expanding our network while enjoying a great work-life balance.About the RoleAs a Community Associate, you will be responsible...

  • Community Associate/servicio Al Cliente

    hace 1 mes

    Ciudad de México, CDMX IWG Careers A tiempo completo

    **Community Associate** **MEXICO CITY, Regus Plaza Leibnitz** The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and...

  • Proptech & Insurtech Community Associate

    hace 4 días

    Ciudad de México Endeavor A tiempo completo

    ¿Crees en el poder transformador del emprendimiento?¿Quieres trabajar buscando, seleccionando e impulsando a los mejores Emprendedores de Alto Impacto de Mexico en Proptech & Insurtech como Betterfly, Flat, Kocomo? Endeavor es una organización internacional sin fines de lucro que lidera un movimiento global para detonar un mayor crecimiento económico,...

  • Retail Store Associate

    hace 2 meses

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a Retail Store Associate to join our team at JW Marriott Cancun Resort & Spa. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining store appearance, and assisting with sales operations.About the RoleThis is a full-time position that requires a high school diploma or...

  • Business Development Associate

    hace 2 meses

    Ciudad Delicias, Chihuahua, México Spaces A tiempo completo

    About the RoleWe are seeking a highly motivated Business Development Associate to join our team. As a Community Associate, you will play a vital role in building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.As a key member of our team, you will be responsible for providing exceptional customer service,...

  • Community Manager

    hace 7 meses

    Ciudad de México Regus A tiempo completo

    **Community Manager** **MEXICO CITY, Mazaryk 29** The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however they...

  • Sales Associate

    hace 1 mes

    Ciudad de México, CDMX AllianceBernstein A tiempo completo

    Who We Are: AllianceBernstein (AB) is a global investment-management firm providing industry-leading research and investment solutions through a combination of innovation, intellectual curiosity, and relentless ingenuity. We offer high-quality research and diversified investment services to institutional and individual investors worldwide. Our clients...

  • Front Desk Associate

    hace 1 mes

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Guest Services Associate OpportunityWe are seeking a highly skilled and attentive Front Desk Associate to join our team at the JW Marriott Cancun Resort & Spa. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of outstanding.About the Role:Process...

  • Cashier and Sales Associate

    hace 2 meses

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    At Marriott International, we are committed to delivering an exceptional guest experience. As a Cashier and Sales Associate at our JW Marriott Cancun Resort & Spa location, you will play a key role in providing personalized service to our guests.This is a full-time position that requires a high level of enthusiasm, energy, and dedication to ensuring every...

  • O&a Associate Originator

    hace 7 meses

    Ciudad de México Deutsche Bank A tiempo completo

    **Job Title **O&A Associate Originator **Corporate Title **Associate **Location **New York, NY **Overview** Our Origination & Advisory business provides the full range of investment banking products and services for large-cap and mid-cap corporates and financial sponsors. Our offering consists of comprehensive financial advisory and capital raising...

  • Admissions Associate, Latam

    hace 5 días

    Ciudad de México Ironhack A tiempo completo

    **#About Ironhack** Ironhack is an edtech company that was founded to disrupt the way tech education works! We are a global marketplace for tech talent, where we offer bootcamps and partner with companies to empower students to create a new career path in tech, get that next promotion, or start their own company. **Quick facts**: - Operations in 10...

  • Office Administration Associate I

    hace 3 días

    México Conduent A tiempo completo

    About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

  • Transaction Processing Associate I

    hace 7 meses

    Ciudad de México Conduent de Mexico S.A. de C.V. A tiempo completo

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Customer Support Associate Digital

    hace 7 meses

    Ciudad de México Nielsen A tiempo completo

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

  • Associate Marketing

    hace 7 meses

    Ciudad de México Amgen A tiempo completo

    Career Category Marketing **Job Description**: HOW MIGHT YOU DEFY IMAGINATION? If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve...

  • Sales and Marketing Associate

    hace 3 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a sales and marketing professional to join our team at Marriott International in Cancun. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service.About the RoleThe successful candidate will be responsible for following company policies and...

  • Financial Management Associate

    hace 4 semanas

    Ciudad de México, Ciudad de México Flextronics A tiempo completo

    Flex is the go-to diversified manufacturing partner for market-leading brands, helping them design, build and deliver innovative products that make a positive impact.We value diversity and inclusion, fostering a workplace culture where uniqueness is seen as a competitive edge. This allows us to build a community that empowers our employees to push the...

  • Associate Accountant

    hace 7 meses

    Ciudad de México Franklin Templeton Investments A tiempo completo

    At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe...

  • Customer Experience Associate

    hace 4 meses

    Ciudad de México, CDMX Lyft A tiempo completo

    At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico City. We have grown to more than 200 team members across...