Pre-sales Engineer

hace 3 semanas


Ciudad de México TD SYNNEX A tiempo completo

TD SYNNEX is one of the world's largest technology providers in IT distribution. TD SYNNEX is currently ranked No. 83 on the Fortune 100® and has been named one of Fortune's "World's Most Admired Companies" for seven straight years.

**Essential Duties & Responsibilities Required**
- Provides technical solutions and configuration design expertise to customers and sales on specified product line(s). Uses independent judgement and discretion in making solution recommendations. No second-level review occurs
- Provides communication support in accordance with Key Performance Indicators (KPIs)
- Provides sales/marketing support to increase vendor and product awareness
- Provides technical presentations/training to sales, support, and customers
- Participates in departmental projects in leadership/ownership role
- Reports on key metrics as designated by product line(s) of responsibility and distributes monthly update to SE Manager, Product Marketing Team, and vendor representative(s)
- Logs customer calls
- Places orders for customers in accordance with TD SYNNEX's pricing guidelines
- Updates TD SYNNEX's systems and tools with accurate technical data on specific product line(s)
- Provides technical and non-technical input to team members, project leaders, and management, as appropriate
- Develops and obtain approval on Quarterly Vendor Objectives (QVO) document which states goals and objectives to support vendor's marketing strategy to grow sales
- Develops tactical plan and perform associated duties necessary to support QVO
- Performs additional duties as assigned
- Meets attendance and punctuality standards

**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**
- Minimum of (1) year experience with IT technologies.
- Minimum of (5) years technical support experience with PC's, high-end servers, local area networks, and associated components with at least (2) years in phone support environment
- Preferably, a minimum of (1) year vendor relations experience in a presales vendor support role
- Minimum of (1) year experience in formal product presentations and/or technical sales training experience to small and medium audiences

**Education/Certifications Required**:

- Minimum of one current major certification recognized by the Systems Engineering Department (currency must be maintained), with a strong commitment to continued development of technical skills as evidenced by additional certifications or demonstrated expertise on a relevant technology or product line.
- Required Education: High School Diploma / G.E.D
- Preferred Education: Bachelor's Degree

***

**Knowledge, Skills, and Abilities Required**:

- Able to build solid, effective working relationships with others
- Able to constructively work under stress and pressure when faced with high workloads and deadlines
- Able to create and conduct formal presentations
- Able to display a preference for interacting with people, being friendly, outgoing, articulate and socially at ease
- Able to express ideas clearly and convey necessary information
- Able to work independently with minimum supervision
- Knowledge and/or expertise in related area of responsibility
- Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive
- Possesses strong organizational and time management skills, driving tasks to completion

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for


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