Management

**Responsibilities**: - Responsible for the day to day management of executing to milestones and budget on one or more projects. - Assess creation and ensure sign-off of project plan, charter, stakeholder management plan, acceptance plan, and central project issue log. - Work with Project Sponsor to ensure business case/cost benefit analysis is in line with...

{"Responsibilities": "Key ResponsibilitiesAs an Operational Risk Manager at Citi, you will be responsible for leading the development and implementation of risk management strategies to ensure the effective management of operational risk. This includes:Independently assessing risks and driving actions to address the root causes of operational risk...

**Responsibilities**: - Acts as an expert in an area of workforce management, utilizing that skill across multiple departments within workforce. - Serves as seasoned professional in an area or workforce management, overseeing a segment(s) of workforce management. - Recommends and implements new work procedures. - Addresses and resolves exceptional/unusual...

Job Summary: We are seeking a highly experienced and skilled professional to lead our Field Sales team as a Senior Portfolio Manager. This role is responsible for providing strategic direction and leadership to a team of employees, driving sales growth, and ensuring seamless delivery of support services to our clients.Key Responsibilities:Leadership and...

About the RoleThe Fraud Operations Senior Manager is a senior management position responsible for leading a team to drive fraud management policies, processes, and procedures to minimize the impact of fraud in coordination with the Operations - Services team.Key ResponsibilitiesManage one or more teams and a component of the fraud loss portfolioManage fraud...

About the RoleCitigroup Inc. is seeking a highly skilled and experienced Senior Portfolio Manager to join our team. As a Senior Portfolio Manager, you will be responsible for providing full leadership and direction to a team of employees in an effort to execute against key portfolio strategies in coordination with the Consumer Sales team.Key...

Job SummaryCiti is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our Back Office team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist with the administration of compliance procedures and control systems for the...

Job SummaryThe Compl Bus Control Group Mgr is accountable for the management of complex, critical, and large professional disciplinary areas. This role leads and directs a team of professionals, requiring a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. The successful candidate...

The Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by...

Job SummaryCiti is seeking a skilled Workforce Capacity Analyst to join our team. As a key member of our operations team, you will be responsible for analyzing and optimizing workforce capacity to meet business needs.Key ResponsibilitiesPerform complex short and long-term capacity planning analysis to ensure business objectives are met.Conduct volume and...

**Responsibilities**: - Directly lead a team of 20-25 associates to achieve individual and team performance goals. - Analyze daily performance indicators (i.e. availability) and communicate with employees, encouraging awareness and performance - Manage various performance and productivity objectives through the use of call management system, scheduling...

Job SummaryCiti is seeking a highly skilled Operations Support Associate to join our team. As an Operations Support Associate, you will play a critical role in providing day-to-day operations support to our business units.Key ResponsibilitiesIdentify, analyze, and solve key issues related to operations support, and deliver supporting documents to...

The Operations Support Team Lead is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services...

Job SummaryWe are seeking a highly skilled Fraud Prevention Analyst to join our team at Citi. As a key member of our fraud prevention team, you will be responsible for identifying and mitigating financial risks associated with customer transactions.Key ResponsibilitiesConduct thorough analysis of transaction data to identify potential fraud patterns and...

Job SummaryThe Service Analyst 1 is an entry-level position responsible for executing day-to-day customer service activities, ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and provide ongoing customer support.Key ResponsibilitiesAssist...

Job SummaryThe Service Analyst 1 is an entry-level position responsible for executing day-to-day customer service activities, ensuring adherence to Citi's policies and guidelines. The overall objective is to resolve client inquiries and issues, providing on-going customer support.Key ResponsibilitiesAssist with the administration of compliance procedures and...

Job Summary: We are seeking a highly skilled and detail-oriented Fraud Prevention Analyst to join our team at Citigroup Inc. As a Fraud Prevention Analyst, you will play a critical role in identifying and preventing fraudulent activities, ensuring the integrity of our financial systems and protecting our clients' assets.Key Responsibilities:Conduct thorough...

El Gerente de Programas brinda total liderazgo y responsabilidad de supervisión. Proporciona dirección y liderazgo operativo/de servicios a los equipos. Aplica conocimientos disciplinarios mediante la provisión de perspectivas de valor agregado o servicios de asesoría. Puede contribuir con el desarrollo de nuevas técnicas, modelos y planes dentro del...

The Ops Sup Sr. Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...

The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...