People Operations Specialist

hace 1 semana

Ciudad de México Samsara A tiempo completo

**Who we are**

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

**Recent awards we've won include**:
Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas' Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

**About the role**:
We are a team dedicated to supporting the employee and deliver a positive and seamless experience that supports the whole employee lifecycle. As a People Operations Specialist, you will be a key member of the People Operations team as we build and scale our function to the next level. You will partner with People Operations senior team members to help implement and execute our people processes, systems, policies, and programs.

This role is based in Mexico.
- **You want to impact the industries that run our world**: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- **You are the architect of your own career**: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- **You're energized by our opportunity**: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- **You want to be with the best**: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

**In this role, you will**:

- Serve as go-to team member by providing day-to-day support for employees for all HR inquiries and requests via Workday, Slack, and Zendesk. Serve as employee support for company policies and programs, and personal data inquiries.
- Manage employee lifecycle processes in Workday: FTE and Contractor onboarding, job changes, annual compensation processes, bonus payments, benefits enrollment, and offboarding. Ensure all appropriate steps are followed and approvals are received. Prepare, upload, and audit Workday data loads as needed.
- Assist in data audits, compliance audits and filings, payroll processing, and benefits Tier 1 support.
- Partner with People Operations team members in documenting team processes, "how-to" guides for company intranet resources, communications or training materials for process enhancements and updates.
- Partner with People Technology to test, audit, and maintain data integrity and provide feedback where enhancements can be made
- Suggest new procedures and policies to continually improve efficiencies of the People department
- Accurately track and respond to incoming People Operations requests and questions via Zendesk within required SLA timeframes.
- Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Click here_ to learn about what we value at Samsara._

**Minimum requirements for the role**:

- 2 years experience in HR/People team for fast-growing, global company
- Bachelor's degree or equivalent work experience.
- Extensive knowledge of HR best practices and employment laws
- Experience in supporting people processes in an HRIS for the employee lifecycle
- Experience maintaining and auditing processes for data accuracy
- Experience supporting HR compliance and processes on a global scale
- Strong attention to detail, customer service presence, and organizational skills
- Able to build and maintain cross func

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