Senior Recruiter- High Volume- Monterrey or Mexico

hace 6 meses

Monterrey, México AMS A tiempo completo

**About Us**:
We are AMS. We are a talent solutions business. Working with clients across the globe, we have learnt what it takes to build a high performing employer. It starts with talent; sourcing, selecting and keeping the right people in the right jobs. To do this well, you need unmatched expertise in digital innovation, and a deep understanding of the complex needs of the talent you are seeking to engage - whether that talent is external to your business or already inside it. Taking a holistic approach to the HR value chain and to attracting and retaining a world class workforce enables business success. 10,000+ experts, across 120+ countries, speaking more than 50 languages, delivering projects for the world’s most admired companies. We are AMS. This is what we do. Talent is our world.

**The Role**:
**This role supports high volume Call Center Environment roles in Colombia and is based remotely in Monterrey or Mexico City, Mexico**

As an AMS Senior Recruiter, you will support client hiring managers with filling their vacancies to target start dates ensuring all quality thresholds and KPIs are met and value is generated for AMS. The role of the Senior Recruiter is to develop and deliver excellent recruitment services to the client in line with agreed service levels. The Senior Recruiter is also responsible for building excellent relationships within the hiring manager community in order to identify opportunities for direct hiring and provide guidance to ensure a best practice approach to resourcing is adopted.

The Senior Recruiter can be responsible for mentoring junior members of the team and providing support and information as requested by the Manager. This is a key role that requires a responsive, strategic and client-facing individual.

**Key Accountabilities**:

- Ensure the recruitment service is delivered, in line with contractual obligations and client service levels
- Contribute to the commercial success of the account through the achievement of NFI (monthly and annual) targets. Accountable for delivering to target start dates
- Develop end-to-end recruitment campaign strategies to meet longer term client requirements
- Develop and support the sourcing strategy for each role/business unit and agree the strategy (including web-based and direct sourcing) with hiring manager
- Mentor / guide members of the sourcing and admin team on best practice approaches, client culture and support them in achieving success in their roles
- Ensure all AMS and client systems are updated in a correct and timely manner
- Producing timely and accurate activity and management information reporting
- Producing communications to a high standard (e.g. client presentations) and in accordance with the clients brand guidelines if required
- Involvement in any relevant client presentations and evaluation / review meetings
- Identifying areas of process improvement, service enhancement, related strategic projects and opportunities to increase the scope of the service and communicating these to the Client Services Manager and the team (including coordinators, members of the sourcing team and Resource Specialists)
- Compliant with legislation affecting area of work (e.g. age discrimination, employment ri

**Skills & Experience**:

- **Experience in High Volume Recruitment**:

- **Fluent in both English and Spanish**:

- **Experience recruiting in Colombia is ideal**:

- Experience of developing and delivering end-to-end recruitment campaign strategies to meet client requirements
- Expert in behavioral / competency-based interviewing
- **Experience of working to and achieving demanding targets, ratios and SLAs**:

- Experience of producing business orientated management information
- Able to demonstrate a broader understanding of the clients business and strategies and how they influence AMS Service Delivery
- Able to act autonomously, potentially responsible for own business areas on a standalone basis
- Thorough understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors)
- Understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors)

**Other**:
**What you’ll get in return**:
Here at AMS, you have the opportunity to work on projects that integrate across our practice areas, supporting and innovating delivery for our clients. You’ll be part of a team with global capabilities and setting a new direction for us in terms of how we creatively solve our clients’ most pressing talent-related challenges. You can innovate, disrupt and influence with organizations that want to transform their operations and win the war for talent.

**What we offer**:

- Stretching, challenging work
- A vibrant, diverse and collaborative culture
- Flexible working - home working available
- A competitive reward and benefits package.

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