Tech Support
hace 3 semanas
**Everyday duties**
**Job duties include but are not limited to**
- Interface directly with customers to understand implementation requirements for retail POS and ERP solutions.
- Develop clear articulation of business-relevant analysis from data for all levels from executive to granular reports.
- Documentation of business, functional and integration requirements.
- Perform tasks related to configuration and implementation of retail solutions within projects.
**This role is a good fit if you bring**
- Bachelor’s degree in Systems Engineering, Information Technology or related fields
- Previous experience as **Help Desk**, **Tech Support** or **Service Desk**.
- Advanced english level
- Leverage proficiency with **SQL**, **Excel **and other data tools to drive analysis.
- Familiarity with Retail POS, CRM, Sales Audit, Stock Audit, ERP systems is a plus.
- Familiarity with backend retail system Architecture is a plus.
- Ensure solutions are scalable, repeatable, efficient and effective.
- Willingness to dig-in and understand business processes as it relates to IT and Retail systems.
- Ability to leverage creative thinking and problem-solving skills is an absolute must.
- Experience in a retail store environment is a plus.
- Ability to manage a project plan.
Tipo de puesto: Tiempo completo
Salario: $15,000.00 - $20,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Seguro de vida
Pregunta(s) de postulación:
- ¿Cuánto tiempo has trabajado con SQL?
Experiência:
- help desk: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo remoto
-
Tech Support L2
hace 7 días
Desde casa, México Maquinaria Gonzalez SA de CV A tiempo completoSe solicita: - **Tech support L2**_ - **Actividades**:_ - Dar soporte tecnico a clientes de Estados Unidos via telefonica, correo electronico o chat - Solucion de problemasrelacionados con IT - Seguimiento a tickets - Trabajos de forma remota. Importante: Tener conocimientos de Outlook, atencion al cliente, VPN, Active Directory, escalación de soportes y...
-
Support Agent
hace 4 semanas
Desde casa, México DEALERSHIP PERFORMANCE 360 A tiempo completoDealership Performance 360 is a growing industry leader in customer relationship management. We are looking for tech supports that are willing to do their best for their careers. **We need**: - High School Diploma or equivalent - Confident **What we’re looking for**: - Tech support for inbound calls - Confident speakers - Great computer skills -...
-
Customer Support Specialist
hace 1 semana
Desde casa, México Swapcard A tiempo completo**What you will be doing**: - Support all users of the platform before, during, and after their event - Run regular webinars for event organizers and exhibitors - Help the event team create content for attendees, exhibitors and organizers - Provide online and/or onsite support for events throughout their duration - Be the voice of users to improve the...
-
Technical Support Engineer
hace 4 semanas
Desde casa, México Base A tiempo completoBase is a Customer Lifecycle Marketing SAAS platform, building the Customer-led Growth (CLG) category and ecosystem. We’re searching for an energetic, tech-savvy Technical Support Engineer who can provide Tier 1+ 2 technical support to our customers, allowing them to realize the maximum value of Base, assuring our platform is up and running as...
-
Fullstack Engineer
hace 1 semana
Desde casa, México OneSeven Tech A tiempo completo**About the Company**: OneSeven is a US-based product development studio building apps for industry-changing startups and enterprises. We love building digital products and helping companies succeed in their market. Working at OneSeven is an excellent opportunity to test your skills, build new skills, and be an early employee at a growing startup. We are a...
-
Payments Support Specialist
hace 1 semana
Desde casa, México TripleTen A tiempo completoAt TripleTen, we're building an international family of digital re-skilling products to help people with versatile backgrounds learn a new profession and build a sustainable career in tech. Our program graduates have landed jobs at top companies like Tesla, Spotify, PlayStation, Google, and Microsoft. So far, over 5,000 students have chosen TripleTen, and...
-
Tech Support
hace 1 semana
Desde casa, México RED AMIGO DAL S.A.P.I. of C.V. S.O.F.O.M. E.N.R A tiempo completoÚnete a la revolución Fintech y construye el futuro de las finanzas en México! ¿Quiénes somos? Somos la empresa de tecnología financiera líder en México, impulsando a más de 70.000 clientes a alcanzar sus sueños. Nuestra misión es empoderar a las pequeñas y medianas empresas del país con soluciones innovadoras (financiamiento, tarjeta de...
-
Technical Support Specialist
hace 4 semanas
Desde casa, México GSB A tiempo completoThe Tech Support Specialist reports to a Technical Support Team Lead, and ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of...
-
Technical Support Executive
hace 4 semanas
Desde casa, México Vision Group A tiempo completo**Job Summary** Vision Group highly believes on Artificial Intelligence & Internet-of-Things based systems for the digital world. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and confident on your skills and experience, do join immediately for achieving new goals - Excellent in Analytical &...
-
Digital Tech Lead
hace 4 semanas
Desde casa, México Fast Dolphin A tiempo completo**Job Title: Digital Tech Lead** **Location**: remote in Mexico **Start Date**: ASAP **Duration**:+6months - The customer is undertaking a bold digital transformation. The Digital Technical Lead is responsible for collaborating with their respective Product Manager to design and deliver the vision and customer experience for the Bank's Digital customers....
-
Customer Support Specialist
hace 3 días
Desde casa, México TripleTen A tiempo completoAt TripleTen, we're building an international family of digital re-skilling products to help people with versatile backgrounds learn a new profession and build a sustainable career in tech. Our program graduates have landed jobs at top companies like Tesla, Spotify, PlayStation, Google, and Microsoft. So far, over 5,000 students have chosen TripleTen, and...
-
Floor Plan Production Support Executive
hace 3 semanas
Desde casa, México BoxBrownie.com A tiempo completoWe are hiring! We are a fast-paced global tech company specializing in photo editing for the real estate market. We are currently looking for a Floor Plan Production Support Executive to join our Floor Plan Production Support team. This role is for a full-time contractor position, 100% remote. The primary responsibility of this position is ensuring...
-
Fullstack Developer
hace 4 semanas
Desde casa, México OneSeven Tech A tiempo completo**About the Company**: OneSeven is a US-based product development studio building apps for industry-changing startups and enterprises. We love building digital products and helping companies succeed in their market. Working at OneSeven is a great opportunity to test your skills, build new skills, and be an early employee at a growing startup. We are a fully...
-
Senior Wordpress Developer
hace 7 días
Desde casa, México Lean Tech A tiempo completoLean Tech is a** fast-growing** company located in **Medellín, Colombia**. We currently have one of the most prominent networks within the **entertainment**, **financial, **and **logistics** industries. Our corporate projections represent **hundreds** of opportunities for our professionals to **grow** and **boost** their careers. Working with us means...
-
Maintenance Engineer
hace 4 semanas
Desde casa, México Gold Media Tech A tiempo completoAs a Maintenance Engineer, your primary responsibility will be to maintain and improve our technical infrastructure, ensuring it operates efficiently and effectively for our lending solutions. This role requires a deep understanding of engineering principles and a commitment to preventative maintenance and quick problem resolution. Working closely with the...
-
Marketing Specialist
hace 3 días
Desde casa, México VIPRE Security Group A tiempo completo**Job Description: NA Marketing Specialist** ***Responsibilities**:- Utilize Salesforce for campaign setup, lead managemnt, and performance tracking, ensuring alignment with sales objectives and strategies.- Plan and execute A/B tests to optimize campaign performance and deliver actionable insights for continuous improvement.- Use Excel for data...
-
Backend Developer
hace 4 semanas
Desde casa, México Dgmx Tech A tiempo completo**About the Role** As a Backend Developer, you will be responsible for designing, developing, and implementing scalable and efficient solutions for our platform's backend. You will work closely with the development team to ensure our systems function efficiently and reliably, providing an exceptional user experience. **Responsibilities** - Design and...
-
Technical Editor in Data Science
hace 4 semanas
Desde casa, México TripleTen A tiempo completoAt_ TripleTen_, we're building an international family of digital re-skilling products to help people with versatile backgrounds learn a new profession and build a sustainable career in tech. Our program graduates have landed jobs at top companies like Tesla, Spotify, PlayStation, Google, and Microsoft. So far, over 5,000 students have chosen TripleTen, and...
-
Tech Lead Software Application
hace 4 semanas
Desde casa, México Luxoft A tiempo completo**Project** Description**: In Luxoft, our culture is one that strives on solving difficult problems focusing on product engineering based on hypothesis testing to empower people to come up with ideas. Great Place to Work Institute certifies us as one of the Top 10 companies to work for in Mexico, and we do it with a truly flexible environment, high-impact...
-
Senior Legal Advisor
hace 4 semanas
Desde casa, México PlagScan A tiempo completoThis newly created position at Turnitin will report to the VP, Deputy General Counsel and will be a key member of the Turnitin legal team. The attorney will assist with critical legal support and guidance on commercial, transactional, IP, employment and real estate matters in North America and LATAM with a focus on supporting the legal aspects of the entire...