Payments Support Specialist

hace 4 semanas


Desde casa, México TripleTen A tiempo completo

At TripleTen, we're building an international family of digital re-skilling products to help people with versatile backgrounds learn a new profession and build a sustainable career in tech. Our program graduates have landed jobs at top companies like Tesla, Spotify, PlayStation, Google, and Microsoft. So far, over 5,000 students have chosen TripleTen, and hundreds of new students are joining us each month.

We believe everyone can jumpstart a new career, which is why we produce quality educational content and offer intensive courses in tech complete with full access to an interactive platform, code reviews, and support from industry practitioners.

**Requirements**:
**We expect that new Payment Support Specialist**:

- Has perfect communication and interpersonal skills to interact inside our little team and our big team.
- Quickly adapts and acts in conditions of partial uncertainty.
- Perfectly orients in large amounts of information and can independently get to the bottom of the matter.
- Can organize themselves, everyone and everything around.
- Always looks for ways to improve everything around them, is proactive.
- Knows how to set tasks and control their implementation.
- Is familiar with Notion, Jira, Slack, or similar tools.
- Is ready to do routine work, and got mindfulness, accuracy, and meticulousness to do it well.

**Hard Skills**:

- Working experience in IT from 1 year.
- ** Advanced English (written and spoken).**:

- ** Is fluent in Portuguese or Spanish.**:

- ** Advanced level of Excel.**:

- Working experience with billing & invoicing systems would be an advantage.
- Working experience with HelpDesk would be an advantage.

What you will do:
The purpose of the position is to help our support team manage work processes and perform tasks regarding document flow and our billing system.

**Responsibilities**:

- Resolve payment issues and payment-related cases (e.g. send payment links, adjust schedules, program transfers).
- Verify student details and investigate inconsistencies.
- Establish payment schedules.
- Post approved loans with accurate amounts.
- Ensure accuracy and control over invoicing processes and refund amounts.
- Communicate with partner representatives.
- Maintain data in Dashboards.
- Adjust customer accounts and manage access opening/closure.
- Perform accounting tasks for LATAM payments 1-2 times a week.
- Coordinate with Guidance team, Sales team, Marketing team and Developers.

What we can offer you:

- Full-time remote collaboration;
- A comfortable digital office. We use modern digital tools— Miro, Notion, Google Meet, etc.— to make the process of working together seamless.
- Growth. Our product is expanding quickly, so it's a great time to get on board and challenge yourself.
- Diverse and tight-knit team which is spread out across Israel, Serbia, USA, Mexico, Brazil and more.



  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    **Summarized Purpose**: Serves as the lead for administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. Responsibilities include reviewing and approving site payments, budgets and reconciliations, issue/risk resolution, ensuring adherance to contractual guidelines and country...


  • Desde casa, México Otte Polo Group A tiempo completo

    **The Otte Polo Group is a U.S. based conglomerate of businesses offering tech support, domestic and international contact center, answering services, and 3PL fulfillment solutions. Our brands include Geeks on Site, Responsive Call Center, Phase V Fulfillment, amongst others. We operate from several US offices, and a few in Latin America. We take pride in...


  • Desde casa, México EmprexAi.com A tiempo completo

    Technical Support Specialist **Key Responsibilities**: - Provide excellent customer support for individuals with varying technical expertise. - Diagnose and resolve website-related issues through effective communication and problem-solving. - Educate and empower users in understanding website development tools and features. - Collaborate with the...


  • Desde casa, México Satellite Teams A tiempo completo

    **We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts....


  • Desde casa, México Keep A tiempo completo

    Hey there! Are you a Customer Support Specialist ready to take on a new challenge? Keep is the fastest-growing Canadian fintech startup ever. We built the first cross-border bank that offers Canadian businesses credit cards, deposit accounts, currency conversions, and revenue financing at no cost. We are a team of seasoned global startup veterans with...


  • Desde casa, México Choice Logistics A tiempo completo

    **COMPANY OVERVIEW**: We invented mission critical, post-sales logistics. Now, we're reinventing the way industry leading companies move their products through their complete life cycle with tailored, global finished goods distribution, post-sales, reverse logistics and end-of-life solutions. Powered by data and technology, we deliver world class service by...


  • Desde casa, México Pearl Abyss America A tiempo completo

    **Pearl Abyss America, Inc**. - the team behind **Black Desert** and the upcoming titles **DokeV** and **Crimson Desert** - is seeking a high-performing, creative, results-oriented and quality-obsessed **Customer Support Specialist** to help accelerate our gaming reach to millions of Black Desert players in South America. The video games industry is...


  • Desde casa, México HUMEXA A tiempo completo

    **Position Title: SCHEDULING SPECIALIST** **JOB SUMMARY** A Scheduling Specialist takes calls from patients answering questions or addressing any concerns they may have. Duties include handling many inbound and outbound calls to and from patients, listening to patients needs or issues and providing scheduling assistance, as needed. **ESSENTIAL DUTIES and...


  • Desde casa, México Kisi A tiempo completo

    **Who we are**: We are Kisi, a physical security technology company that accelerates a world where the right people can share physical resources at any time. Founded in 2012, Kisi operates from a headquarter in Brooklyn (USA), an office in Stockholm (Sweden), and a remote team across the globe. **What we do**: We bring simple and secure physical security to...


  • Desde casa, México GSB A tiempo completo

    The Tech Support Specialist reports to a Technical Support Team Lead, and ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...

  • IT Support Specialist

    hace 4 días


    Desde casa, México Steady Networks A tiempo completo

    Is this your dream IT Job? We are a fast growing IT Support company in need of an experienced Support Desk Specialist to join our team. Want to work in a fun environment with a fast-growing local IT Services Provider? We are looking for an experienced new team member who can help support and troubleshoot complex Windows server environments and networks. You...


  • Desde casa, México Dealfront A tiempo completo

    **About Dealfront**: We are a remote-first, international SaaS company helping businesses maximise their revenue potential in Europe and the US with our Go-To-Market SaaS Platform. We are the successful merger of Leadfeeder and Echobot, bringing two industry leaders together. What makes us unique? With origins in Finland and Germany, the country with the...


  • Desde casa, México Union Strategies Inc A tiempo completo

    **Technical Support Specialist duties and responsibilities** Your strong IT technical skills, problem solving skills, and time-management skills are exactly what we’re looking for. Some of the main duties and responsibilities include: - Communicate with clients to diagnose technical issues - Provide step-by-step instructions to fix technological issues -...


  • Desde casa, México HigherRing A tiempo completo

    **About HigherRing**: We harness business as a force for good and partner with impact organizations to lighten their load and further their purpose. We create remote, impact employment where our team members and clients are valued and supported in their efforts to advance us all toward a more sustainable world. **Role Description**: Client Specialists:...

  • Billing Specialist

    hace 4 semanas


    Desde casa, México MedicalLicensing.com A tiempo completo

    As a part of our ongoing growth and commitment to innovation in the North American credentialing space, we are currently seeking a meticulous and dedicated Billing Specialist to join our dynamic team. The Billing Specialist will play a crucial role in the financial operations of our company, working in tandem with various departments to manage and...


  • Desde casa, México Vently Air A tiempo completo

    Looking for a rewarding remote career? Join our team at A-Max and be a part of a fast-growing company that values its employees. We are a Florida based HVAC company expanding rapidly nationwide through new franchise locations. We are looking for highly motivated Customer Support and Sales Representatives that enjoy interacting with people. This is a...


  • Desde casa, México Satellite teams A tiempo completo

    **JOB DESCRIPTION** Satellite Teams are in search of AR /Collection Specialists who will be responsible for resolving overdue bills and collecting payments from customers. The AR/Collections Specialist will be responsible for contacting customers with past due accounts and set-up acceptable terms of repayment. **RESPONSIBILITIES** - Identify accounts with...