On-site Technical Support L2
hace 2 meses
Sé parte de Stefanini
En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.
Seguro no te quieres quedar fuera **On-Site Technical Support L1**
¿Por qué te elegiremos? Porque los desafíos que asumirás reflejan tus ambiciones
**Responsabilidades y atribuciones**
- Brindar soporte técnico de manera presencial a los usuarios de las aplicaciones y de los hardware (por ejemplo, PCS, servidores, computadoras centrales) en la organización.
- Ser el primer contacto con los usuarios ante algún incidente.
- Actuar con los servicios de redes, con los ingenieros de sistemas de software o con el desarrollo de aplicaciones para restablecer el servicio o identificar problemas.
**Requisitos y calificaciones**
Importante contar con:
- Atención al cliente
- Experiência en Soporte a usuarios
- Office 365
- SharePoint
- Oracle
- Implementación configuraciones de equipos
- Service desk
Somos una empresa global con 35 años de experiência en el mercado, ofrecemos una sólida selección de servicios como: automatización, nube, Internet de las cosas (IoT) y experiência de usuario (UX).
Creemos que la tecnología puede revolucionar una empresa y la innovación es fundamental para fomentar el desarrollo y la competitividad. También valoramos las nuevas ideas y el poder de una mente abierta, por lo que reconocemos que cada talento es esencial para la calidad de nuestros proyectos y especialmente para nuestro progreso.
Mantenemos nuestra excelencia invirtiendo en innovaciones tecnológicas, las mejores alianzas, adquisiciones de empresas en todo el mundo y la contratación de profesionales altamente capacitados.
-
On-site Technical Support L2
hace 2 meses
Cuauhtémoc, CDMX, México STEFANINI LATAM A tiempo completo¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera, On-Site Technical Support L2! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! **Responsabilidades y atribuciones** - IT...
-
L2 Production Support
hace 3 meses
Ciudad de México, CDMX Capgemini A tiempo completo**RH**:Dacia González **Position: L2 Production Support Engineer** **Location**:Remote - Mexico **Industry - Sector**:Financial Services - Banking **What you’ll do?** - L2 Production Support **What you’ll bring**: - Experience as a L2 support engineer - Good communication skills with ability to articulate the technical and functional aspects of...
-
L2 Production Support Engineer
hace 3 meses
Ciudad de México, CDMX Capgemini A tiempo completo**RH**:Héctor Hernández **Position: L2 Production Support Engineer** **Location**:any state of Mexico **Industry - Sector**:Financial Services - Banking **What you’ll do?** - L2 Production Support **What you’ll bring**: - Experience as a L2 support engineer - Good communication skills with ability to articulate the technical and functional...
-
Technical Support Engineer
hace 1 mes
Ciudad de México, CDMX Fortinet A tiempo completo**Skills & Qualifications** - Typically requires field sales experience - Areas of TAC (Technical Assistance Centers), NOC (Network Operation Centers), SOC (Security Operation Centers), GSC (Global Service Center) with a networking/security company. - Understanding of **TCP/IP, routing protocols, L2/L3 switches**: - Security product **s firewalls, IPSec,...
-
Technical Support Collaborator
hace 1 semana
Juárez, Chihuahua, México National Instruments A tiempo completoAre you passionate about delivering exceptional technical support experiences to our valued customers? As a Technical Support Collaborator at National Instruments, you will play a pivotal role in ensuring our customers achieve long-term success through broad-based technical support of our products.Technical Support Collaborators partner with customers to...
-
Technical Support Engineer
hace 2 meses
Ciudad de México, CDMX Fortinet A tiempo completo**Responsibilities**: - Collection, analysis, and change recommendations of configuration information - Collection and analysis of customer network information - Collection and initial analysis of packet trace information **Job Experience / Abilities Required**: - Experience in a technical support role in a networking/security company or equivalent...
-
On-site Technical Support L2
hace 3 meses
Ciudad de México, CDMX STEFANINI LATAM A tiempo completo¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! **Responsabilidades y atribuciones** **Requisitos y...
-
Senior Technical Support Analyst
hace 2 semanas
06600, Juárez, CDMX, México Thomson Reuters A tiempo completo**Sr **Technical Support Analyst** Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world - class company that is market-leading for both content and technology? If yes, we are looking for you! Our Service Management function is transforming into a truly global, data and standards-driven organization,...
-
Technical Support
hace 1 semana
Benito Juárez, CDMX, México Evolve CX A tiempo completoTechnical Support en Evolve CX Evolve CX está buscando un profesional de soporte técnico apasionado y experimentado para unirse a nuestro equipo en crecimiento. **Responsabilidades**: - Proporcionar soporte técnico de alto nível a nuestros clientes B2B. - Depurar y resolver problemas relacionados con aplicaciones web y SQL. - Realizar soluciones de...
-
Technical Support Engineer
hace 3 meses
Ciudad de México, CDMX Fortinet A tiempo completo**Job duties and responsabilities**: - Advanced troubleshooting on the full range of Fortinet products - Collection, analysis and change recommendations of configuration information - Collection and analysis of customer network information - Collection and initial analysis of packet trace information - Recommend corrective actions based on analysis -...
-
Support Analyst
hace 2 meses
Benito Juárez, CDMX, México OPTUMUS MDT A tiempo completo**About the Job** Optumus is a USA based healthcare technology company that offers staff augmentation services to medical practices and hospitals. At Optumus, we prioritize our team. It is what is most important to us! We are passionate about growth in the company, and all our employees. We offer opportunities that allow our team to reach new levels of...
-
Freelance IT and Network Support Engineer
hace 3 semanas
Ciudad de México, CDMX Tech Domain A tiempo completoWe are looking for an **ONSITE IT & Network Support Engineer/Technician** to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
Technical Support Engineer
hace 2 meses
Ciudad de México, CDMX Fortinet A tiempo completo**Job Duties**: - Troubleshooting on the full range of Fortinet products - Collection, analysis and change recommendations of configuration information - Collection and analysis of customer network information - Collection and initial analysis of packet trace information - Recommend corrective actions based on analysis - Provide customer education where...
-
Technical Support Specialist
hace 4 semanas
Juárez, Chihuahua, México National Instruments A tiempo completoKey Responsibilities- Resolve technical issues for customers across all account tiers.- Escalate complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction.- Report design, reliability, or maintenance issues or bugs to R&D that arise during single incident support interactions.- Identify new sales...
-
Technical Support Specialist
hace 3 días
Ciudad Benito Juárez, Nuevo León, México Marriott International A tiempo completoJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Marriott International. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our guests and employees.About the RoleThis is a full-time position that requires a strong technical background and...
-
L1 Technical Support Representative
hace 1 mes
Ciudad de México, CDMX LocalStack A tiempo completoLocalStack has a large and active open source community (51k+ stars on GitHub) with several 100k active users worldwide and 200M+ downloads to date. With a growing international customer base across Fortune Global 500 companies for our advanced enterprise offerings, as well as a growing, globally distributed team of top-notch engineers and GTM experts, we...
-
On Site Medical Representative
hace 2 semanas
Ciudad de México, CDMX Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree in Medical Doctor (Médico Cirujano), Nursing (Licenciatura en Enfermeria), TUMs (Tecnicos en Urgencias Medicas) Certification or Technical Degree in Nursing (Carrera Técnica en Enfermería). - Proficiency in Microsoft Office - Basic knowledge of IMSS forms and administrative documentation. The On Site Medical Representative (OMR) will...
-
Technical Support Engineer
hace 3 meses
Ciudad de México, CDMX Samsara A tiempo completo**Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the...
-
Technical Support Specialist
hace 2 días
Juárez, Chihuahua, México Wiwynn Mexico A tiempo completoAre you looking for a challenging and rewarding role where you can utilize your technical skills to drive business growth? Wiwynn Mexico is seeking an experienced It Technician to join our team!Job Summary:We are seeking a highly skilled and motivated individual to fill the position of It Technician. In this role, you will be responsible for providing...
-
Technical Support Specialist
hace 1 mes
Juárez, Chihuahua, México Cognizant A tiempo completoUnlock Your Career PotentialWe're seeking a talented individual to join our team as a Site Technical Support Specialist at Cognizant. As a key member of our client support team, you will play a vital role in ensuring the smooth operation of our clients' technical infrastructure.Key Responsibilities:Advanced troubleshooting and problem-solving capabilities...