Manager, Customer Advocate

**Customer Advocate - Entry Level [Hybrid role]**: **About Drift** **About the role** The goal of the Customer Advocate Team is to be the voice of our customers and drive change. You’ll be the closest to the customer and interacting with them daily, so we’re leaning on you to identify and advocate for how we can keep improving the customer...

Job SummaryWe are seeking a Customer Support Advocate to join our team at Helpware. This role is responsible for providing excellent customer service and support to clients, serving as the main point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction.

**Redefine the future of customer experiences. One conversation at a time.**: We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that...

Are you passionate about delivering exceptional customer experiences? Xtendops is seeking a talented Customer Experience Advocate to join our team in Guadalajara, Mexico.Job SummaryWe are looking for a skilled and experienced customer support professional to manage customer inquiries and complaints. As a frontline support specialist, you will be responsible...

At Panduit, Our People Make the Difference. We're looking for individuals who share our passion for innovation, diversity and inclusion, and sustainability. The Customer Experience Advocate (CEA) is responsible for being on Panduit’s front line to ensure the customer receives a frictionless experience in doing business with Panduit. By independently...

**Redefine the future of customer experiences. One conversation at a time.**: We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that...

**About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

Location- Guadalajara, Mexico- Job Type- Full Time**Skills**: - Voice- Excel- ChatCategories: - Outbound- Sales- Customer Support- Inbound- - Chat- Responsibilitiess need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels. A...

**About JWP**: JWP is transforming the Digital Video Economy as a trusted partner for over 40,000 broadcasters, publishers, and video-driven brands through our cutting-edge video software and data insights platform. JWP empowers customers with unprecedented independence and control over their digital video content. Established in 2004 as an open-source video...

The Frontline Partner Advocate is responsible for being the first point for contact for partner queries and obsessing over their needs while delivering a world-class engagement experience and resolving their issues quickly and completely. Shared Culture \ Soft Skills- Culture - Consultative. Great listeners, and problem solvers for each unique customer...

Redefine the future of customer interactions with our pioneering, conversation-centric platform. Built on cutting-edge technology and fueled by human ingenuity, this revolutionary tool unites team collaboration and customer experience in one seamless place.At Nextiva, we're committed to forging a culture that's forward-thinking, customer-obsessed, and driven...

About Our ClientOur client is a leading provider of affordable dental care, committed to putting people ahead of profits.Role OverviewThis position offers the opportunity to deliver exceptional customer experiences while working in a dynamic and supportive environment.Job ResponsibilitiesDevelop in-depth understanding of client products and user profiles,...

Customer Service Analyst 1-Support-22000AI3 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Global Customer HUB Engineer** The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal...

Customer Service Analyst 1-Support-22000BNE **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Global Customer HUB Engineer** The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal...

Customer Service Analyst 2 - Support-220005Z4 **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Global Customer HUB Engineer** The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal...

Customer Service Analyst 1-Support-2200053G **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Global Customer HUB Engineer** The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal...

We are looking for a very hands-on Customer Success Manager who will set the overall vision and strategic plan for the Customer Success Team. Through project management of problem resolution and customer management strategies, reduce churn and drive new business growth through greater customer advocacy and net retention improvements. This role is focused...

**Job Title: Customer Success Manager** **Location: Guadalajara** **THE OPPORTUNITY**: Although we're proud of our history, we're even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent. At Salesloft, our **Customer Success Manager** will be pivotal to our company's...

Welcome to Bring IT, where opportunities abound for talented individuals like you! Join Our Growing Team! Fast-paced global professionals Embracing digital transformation Recognized for excellence in customer success Expanding reach across North America Join us and redefine success together! ✨ Are you ready to make a meaningful impact? Step into the...

Palo Alto Networks, a leading cybersecurity company, is seeking an experienced Customer Success Manager to join our team. With a strong focus on customer satisfaction and retention, this role plays a critical part in driving business growth and success.About the Role:The Customer Success Manager will be responsible for ensuring customer satisfaction with our...