Is/it Operations Specialist

hace 4 semanas


Ciudad de México Nestle A tiempo completo

**About IT in Nestlé**

We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.

Under the supervision and guidance of her/his primary Community of Practice Lead and Product Group Manager based in Switzerland, the Operations Specialist is responsible for sustain, deployment, retirement and leverage for a product or a platform. The Operations Specialist is responsible for the effective and efficient operational support of the aligned products. S/He is also responsible for operational service management processes to ensure quality, efficiency, productivity and agility goals are achieved.

**Key Responsibilities**:

- Ensures the delivery of efficient and secure IS/IT operations, supports IS/IT systems that fulfill the needs of the business, and provides input to the development team and tech lead as well as to peers responsible for other aspects of operations
- Oversees the support processes that include incident, problem, change, configuration, and event management
- Ensures IS/IT strategic service partners provide the required level of service, system performance and functionality required to meet business commitments
- Supports the implementation and management of quality and efficiency improvements of IS/IT service delivery, to drive value and support
- Supports market & project testing; supports specification, configuration & sustain activities and utilizes 3rd party services as directed
- Participates in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IS/IT operations environment
- Runs small-scale projects (managed work activities) for the deployment of functionalities

**Required Profile**:

- Bachelor's degree in computer science, information systems, business administration or related field, or equivalent work experience
- 3+ years of experience in IS/IT, preferably working in a DevOps environment
- Experience in service management principles and execution
- Demonstrated experience in establishing standard processes and managing performance to achieve key metrics
- Experience explaining technical concepts and technologies
- Experience with effective communication at different levels in the organization and in English
- Experience working in a global environment and with virtual teams



  • Ciudad de México Nestle A tiempo completo

    **About IT in Nestlé** We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers...


  • Ciudad de México Nestle A tiempo completo

    About IT in Nestlé We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and...


  • Ciudad de México PSC Industries A tiempo completo

    United States (en-US) Billing Operations Specialist · ... i Ad i Ad Oversight of invoice submission through customer portals, emails, and hard copies. · Customer portal enablement, reaching out to customer contacts and completing required steps for Sensia account activation. · Customer portal issue resolution activities (e.g. POs not loaded, te...


  • Ciudad de México Edenred A tiempo completo

    Global Security Operations Specialist page is loaded Global Security Operations Specialist Solicitar locations Mexico - Mexico City time type A tiempo completo posted on Publicado hace 2 días job requisition id JR012261 Dé un paso adelante y deje que Edenred le sorprenda. Cada día, ofrecemos soluciones innovadoras para mejorar la vida de millones de...


  • Ciudad de México Edenred Finland Oy A tiempo completo

    Global Security Operations Specialist page is loaded Global Security Operations Specialist Hae locations Mexico - Mexico City time type Kokopäiväinen posted on Julkaistu 2 päivää sitten job requisition id JR012261 Ota askel eteenpäin ja anna Edenredin yllättää sinut. Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien...

  • IT Support Specialist

    hace 4 semanas


    Ciudad de México Ware Malcomb A tiempo completo

    Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Mexico City office! The IT Support Specialist is responsible for supporting our end users in the Mexico City office, and other locations as assigned by IT leadership. This help desk role has the primary responsibility of troubleshooting and/or triaging tickets from team members in...


  • Ciudad de México Socotra, Inc. A tiempo completo

    At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. The Workplace Operations Specialist is responsible for providing exceptional operational and facilities support, ensuring a comfortable, productive working...


  • Ciudad de México Sephora A tiempo completo

    **IS&IT Senior Manager - Retail Industry** They should have a solid understanding of retail business processes, to be able to provide strategic direction to the IT team to ensure alignment with business goals and LATAM IT Strategy Directly report to the COO Mexico and doted line to the CIO LATAM. **Responsibilities**: Manage and lead the IT team to...


  • Ciudad de México Incode Technologies A tiempo completo

    We are a leading digital identity company that believes in a future where customers can perform any transaction without friction. We enable banks, fintech, retailers, marketplaces, healthcare systems, government agencies, and many others to provide more secure and delightful experiences to their customers. Through our flagship suite, Incode Omni, we offer...


  • Ciudad de México, Ciudad de México Concentrix A tiempo completo

    Job Title:Junior IT Support SpecialistJob DescriptionConcentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale.The Catalyst Team...


  • Ciudad de México Prometeo Talent A tiempo completo

    **About us** **_ Prometeo Talent_** is a #1 rated Recruitment Agency spread throughout America and Europe. We excel in connecting companies with exceptional tech and engineering professionals. Our HR and recruitment professionals are always ready to help companies and people find their right match. We have partnered with a **US-based Company** recognized...


  • Ciudad de México OXIO A tiempo completo

    OXIO is the world’s first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly...


  • Ciudad de México Choice Logistics, Inc. A tiempo completo

    Remote - India or Malaysia • Full Time • Posted 6 days ago Position Overview The Operations Support Specialist is responsible for supporting clients and vendors and works to ensure Choice Logistics meets client requirements. Working directly with the client, the Operations Support Specialist manages, reports, and investigates inventory inquires....

  • IT support specialist

    hace 4 semanas


    México Fabricair, Inc. A tiempo completo

    Join Our Team as an IT Support Specialist: Spearhead Technological Innovations and Enhance Our Market Position At the forefront of our technological advancement, we are seeking a highly motivated and skilled IT Support Specialist to join our cutting-edge team, at our Silao, Guanajuato Mexico facility.This role is essential in fostering our company's...

  • Is Specialist

    hace 1 mes


    Ciudad Juarez, México BRP MEXICO SA. DE CV. A tiempo completo

    **BRP MEXICO SA. DE CV.** **Solicita**: **IS Specialist** **Descripción y Requisitos** - Provide support on following modules and systems to all business units within Juarez site: - Materials Management (MM) - Logistics Execution (LE) - Quality Management (QM) - Sales and Distribution (SD) - Production Planning and Control (PP) - Finance and Controlling...


  • Ciudad de México Concentrix A tiempo completo

    Description Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale. The Catalyst Team is seeking to hire a Jr. IT...


  • Ciudad de México Fender Musical Instruments Corporation A tiempo completo

    Fender Musical Instruments Corporation is a world-famous brand with offices across the globe . Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally. We are looking for a talented Marketplaces Operations Specialist...


  • Ciudad de México Trust People A tiempo completo

    Description Are you a motivated individual with strong analytical skills? We are currently seeking an Associate Sales Operations Specialist to join our high-performing Go-to-Market (GTM). **Responsibilities**: - Become the team expert on Zendesk data fields and sources to support Sales and Sales Operations leadership on where to focus time and...


  • Ciudad de México Diageo A tiempo completo

    SAP Operations Senior Specialist page is loaded SAP Operations Senior Specialist Apply locations Mexico City, Mexico Bangalore, India Budapest, Hungary time type Full time posted on Posted 5 Days Ago job requisition id JR1092253 Job Description : Location: Mexico City, Bangalore, Budapest. Grade: L5B Diageo is the world's leading premium drinks...

  • IT Helpdesk Tech L1

    hace 9 horas


    Ciudad de México EOS IT Solutions A tiempo completo

    WHO WE ARE: EOS IT Solutions is a global technology and logistics company that provides collaboration and business IT support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...