IT Support Technician On-demand, Ciudad de México

hace 3 semanas

Tlahuac, México Foxys Computing Services A tiempo completo

The position of **Deskside Technician On-demand (dispatch)** - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.

**Essential duties for the position include, but are not limited to the following**:

- Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Resolve incidents and problems associated with EUC equipment
- Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future
- Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments
- Provide repair and maintenance for mobile devices
- Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
- Provide software break/fix services and replacement of non-warranty assets for end-users
- Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output
- Provide warranty and break/fix support for networked printers and scanners
- Configure and support end-users on mobile computing platforms
- Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct-attached printers, local printers, scanners, wireless networking, etc
- Create, change and remove printer configurations and queues based on requests and in accordance with SLAs
- Provide on-site hardware support for general troubleshooting and problems for end-user computing technologies
- Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
- Utilize problem management database and systems to track and report on customer calls and requests.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate

**Requirements**:

- Good to have - knowledge in AD and smart hands and feet support.
- Good to have - knowledge and experience of supporting MAC devices and tablets
- Sound knowledge of imaging tools
- Sound knowledge of data backup and recovery tools
- Installing, upgrading, and migrating to Windows
- Deploying Windows in large enterprises
- Experience with Service management tool - ex-Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management.

Tipo de puesto: Por contrato

Salario: $1,550.00 al día

Horario:

- Diurno
- Rotativo
- Turno de 8 horas

Pregunta(s) de postulación:

- ¿Eres residente permanente de México?

Educación:

- Bachillerato trunco o en curso (Deseable)

Experiência:

- IT support: 3 años (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

  • IT Support Engineer

    hace 7 días

    Tlahuac, México Linear International LTD A tiempo completo

    **Overview**: We are seeking a skilled IT Support Engineer to provide immediate assistance with troubleshooting an IBM device. The primary responsibility will be to triage the server technology and retrieve necessary logs to diagnose and address any issues promptly. This is a short-term assignment located in Buenavista, Ciudad de...

  • IT Support Analyst

    hace 2 semanas

    Tlahuac, México Manpower Mexico A tiempo completo

    **Experis IT is an information technology company that effectively links the most competitive talen with large companies in México, North America and Europe. Experis IT is part of Manpower Group company no. 1 in attracting talent worldwide.** **In Experis IT we harmoniously unite people, skills and technology under a human approach.** In Experis IT we are...

  • Voice Recognition Support Technician

    hace 2 semanas

    Tlahuac, México OPTUMUS MDT A tiempo completo

    About the Job Optumus MDT is a USA-based healthcare technology company. We are looking for an individual who has very strong problem-solving skills and a passion for cutting-edge innovations and technology within the world of healthcare technology. **Voice Recognition Support Technician (Bilingual)** **Responsibilities**: - Training: Training new and...

  • Especialista IT Marketing

    hace 3 semanas

    Tlahuac, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayoristas como Licencias on Line, Ingram, Team, etc. buscamos un Inside Sales, Chanel...

  • Especialista IT Marketing

    hace 2 semanas

    Tlahuac, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayoristas como Licencias on Line, Ingram, Team, etc. buscamos un Inside Sales, Chanel...

  • IT Tech Support

    hace 5 días

    Tlahuac, México Cummins Inc. A tiempo completo

    **IT Tech support** **Description** Works autonomously to provide system operational support ensuring the effectiveness, efficiency, accuracy, and availability of IT resources and systems for end users while coaching and developing less experienced IT Support Associates. Must work collaboratively with others. Performs IT production support for assigned...

  • Technician Endo

    hace 7 días

    Tlahuac, México Boston Scientific Corporation A tiempo completo

    **Technician Endo - Mexico City**: - Work mode: Field Based- Territory: Mexico**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees,...

  • Field Service Technician

    hace 2 semanas

    Tlahuac, México Intralox A tiempo completo

    Our company is seeking a **Field Service Technician (FST)** to join our growing selling team in Latin America. **Based in Mexico City region**, the FST collaborates with our internal teams and customers in the Food, Industrial and Logistics and Material Handling business industries to service with the most appropriated technical solution for their conveyance...

  • Especialista IT Marketing Remoto

    hace 1 semana

    Tlahuac, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayoristas como Licencias on Line, Ingram, Team, etc. buscamos un Inside Sales, Chanel...

  • IT Support

    hace 2 semanas

    Tlahuac, México Quattris Global A tiempo completo

    **Installation and troubleshooting of IT Hardware and Software devices** **Check Inventory in the office** **Job Type**: Part-time Pay: $400.00 - $500.00 per hour Application Question(s): - Are you based in Mexico City or nearby areas? **Experience**: - IT Support: 2 years (preferred) **Language**: - English (preferred)

  • IT Especialist Ba Application Support Remoto

    hace 2 días

    Tlahuac, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: Solidez financiera, estabilidad laboral, crecimiento profesional y multiculturalidad; somos una empresa con presencia a nível mundial desde Latam USA e india nos especializamos en soluciones de software Core banking, socios de Mambu, Oracle, Fiserv, Oracle, Microsoft o AWS;...

  • IT Technician

    hace 2 meses

    Tlahuac, México Gracemark A tiempo completo

    **Position Overview**: **Responsibilities**: - IT user-facing onsite support - Laptops and mobile devices' deployment (configuration, cleaning, repair/replacement, - logistics) - Roaming activation - Provide as many as possible updates to users using our ITSM tool - Workstations sweeps - ITAM support (N-Tech storage administration, inventory management) -...

  • Channel Manager It

    hace 3 semanas

    Tlahuac, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayoristas como Licencias on Line, Ingram, Team, etc. buscamos un Gerente de Canales TI...

  • Channel Manager It

    hace 3 semanas

    Tlahuac, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayoristas como Licencias on Line, Ingram, Team, etc. buscamos un Gerente de Canales TI...

  • Technician Pi

    hace 2 semanas

    Tlahuac, México Boston Scientific Corporation A tiempo completo

    **Technician PI (Mexico City)**: - Work mode: Field Based- Territory: Mexico**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees,...

  • Technician Pi

    hace 2 semanas

    Tlahuac, México Boston Scientific Corporation A tiempo completo

    **Technician PI (Mexico City)**: - Work mode: Field Based- Territory: Mexico**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees,...

  • Product Manager IT Multimarca

    hace 3 semanas

    Tlahuac, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayoristas como Licencias on Line, Ingram, Team, etc. buscamos un Gerente de producto...

  • Product Manager IT Hardware

    hace 3 semanas

    Tlahuac, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayoristas como Licencias on Line, Ingram, Team, etc. Buscamos un Gerente de producto...

  • Ciudad Maderas Ciudad de México

    hace 2 semanas

    Tlahuac, México CIUDAD MADERAS CIUDAD DE MÉXICO A tiempo completo

    La desarrolladora Inmobiliaria de terrenos **MÁS GRANDE **del país por expansión en Monterrey estamos en busca de talento orientado a bienes raíces, exclusivamente a la venta de terrenos premium residenciales en diferentes ubicaciones de México. Conviértete en un profesional del negocio con excelentes ingresos, crecimiento y estabilidad...

  • IT Helpdesk Tech L1

    hace 2 semanas

    Tlahuac, México EOS A tiempo completo

    **WHO WE ARE**: EOS IT Solutions is a global technology and logistics company that provides collaboration and business IT support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...