Associate Customer Service Rep

hace 3 semanas


Tijuana, México Ensambles Hyson S.A. de C.V. A tiempo completo

**OVERVIEW**:
Primary responsibilities are designing irrigation systems for customers and providing support in resolving property design or product technical issues.

**PRINCIPAL RESPONSIBILITIES**:

- Using CAD and other software, design irrigation systems in compliance with local, state or regional codes
- Evaluates customer design requests for irrigation requirements and design intent
- Analyzes and resolves irrigation design problems creatively, accurately and efficiently
- Creates irrigation system designs with mínimal assistance
- Performs routine general administrative tasks like reporting and recording design related information
- Data entry information in customer database. May assist in general tasks within the technical support group
- Assists with identifying areas of need and proposing appropriate solutions
- Must meet and comply with department and company policies, procedures, objectives and regulations

**MINIMUM QUALIFICATIONS**:

- Technical education certificate required.
- Must have experience using CAD programs; understand technical concepts.
- Able to understand written English at an intermediate level.
- Basic knowledge of MS Office tools and Adobe Acrobat.
- Works well in a team environment; customer Service oriented.
- Creatively solves problems; capable of handling various projects or tasks at the same time (multitasker).

**DESIRED QUALIFICATIONS**:

- BA/BS Degree in Architecture, Civil Engineering, Agronomy or similar education.
- Telephone customer service experience.

Tipo de puesto: Tiempo completo, Por obra o tiempo determinado
Duración del contrato: 6 meses

Sueldo: $1.00 - $2.00 al mes

Horario:

- Turno matutino



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