User Experience Sr

hace 3 semanas


Tlahuac, México Citi A tiempo completo

**Responsibilities**:

- Review and Interpret creative briefs along side members of your experience design team
- Understand customer goals, business requirements, technical constraints, and work within project parameters
- Develop original design concepts and manage the design project through execution.
- Partner with Creatives, Strategists and Project Managers and other team members to develop effective end-to-end customer experiences across all channels.
- Capable of designing three unique creative solutions to one problem without a team in a hands-on manner.
- Able to concept, illustrate, art direct and manage photo shoots
- Able to present objectives, design approaches, and creative solutions to stakeholders in an articulate and persuasive manner.
- Interpret stakeholder feedback and communicate feedback to the design team.
- Experiment with new tools and techniques and share your learning
- Engage in all aspects of the project.
- Able to motivate, mentor and inspire other designers.

**Qualifications**:

- 5-8 years of experience designing web and mobile experiences with an understanding of responsive design, iOS and Android design systems. Print experience is a plus.
- Bachelor's Degree in Graphic Design, New Media or related field.
- Portfolio that represents a wide range of design styles, diverse projects and a clear personal aesthetic.
- Solid design, conceptual thinking, and typography skills.
- Strong understanding of interaction design, site architecture, and designing intuitive user interfaces and navigation.

**Education**:

- Bachelor's/University degree or equivalent experience

UX Design Sr.

Descripción

Como UX Design Sr., desempeñarás un rol crucial dentro del equipo, guiando y apoyando distintas áreas de Citibanamex, usando metodologías centradas en el usuario. Serás responsable de definir, crear y validar hipótesis, partiendo de requerimientos de negocio y sesiones de co-creación, creando wireframes, mockups, prototipos y tests con usuarios para garantizar que las experiências cubran las necesidades de clientes, negocio y sean viables tecnológicamente. Trabajarás en conjunto con las áreas de negocio, tecnología, data, research, content, interaction y el sistema de diseño, para asegurar la calidad de los entregables y experiências competitivas en el mercado.

**Responsabilidades**:

- Gestionar el proceso de diseño de producto desde su inicio hasta su liberación con un plan de trabajo detallado, socializado y validado por los equipos implicados.
- Guiar a los distintos equipos mediante el uso de metodologías de diseño para contribuir en la definición de nuevos productos o funcionalidades.
- Identificar, solicitar y analizar datos o múltiples fuentes de información para tomar decisiones de producto o negociar con los _stakeholders_ para empujar acciones de valor.
- Entender el proceso de trabajo ágil y creación de historias de usuario para colaborar en definiciones con los equipos de negocio
- Diseñar prototipar y validar hipótesis para garantizar que la experiência sea acorde a las necesidades del usuario y cumpla los principios de diseño y calidad del área de experiência de usuario.
- Colaborar y facilitar sesiones con múltiples equipos de diferentes disciplinas: gerentes de productos, equipos de desarrollo, etc., para intercambiar y cocrear ideas, enfoques y soluciones.
- Desarrollar y comunicar conocimientos de investigación sobre ideas y diseños factibles que satisfagan a los consumidores y alcancen los objetivos de negocio.
- Mantenerse actualizado con las últimas prácticas, innovaciones y herramientas de UX.
- Inspeccionar y analizar panoramas competitivos de la industria para identificar tendencias relativas.
- Comprender las necesidades de los usuarios, los requisitos comerciales y las limitaciones técnicas para crear soluciones.
- Identificar y administrar los riesgos para garantizar que se cumplan los plazos y objetivos definidos.
- Producir prototipos y modelos para probar y mostrar la funcionalidad y el diseño de funciones.
- Comunicar de forma clara con los equipos de negocio y tecnología las soluciones propuestas y garantizar una correcta entrega.

Habilidades
- Experiência y pasión por el diseño centrado en el usuario.
- Conocimiento y experiência aplicando metodologías ágiles y centradas en el usuario.
- Comprender las necesidades del negocio, analizar el mercado y la viabilidad tecnológica para diseñar experiências basadas en las necesidades de los usuarios y valor para el negocio.
- Demostrar experiência práctica en el uso de software de diseño: Figma, Maze, ProtoPie.
- Demostrar fuertes habilidades de planificación, organización y trabajo en equipo.
- Demostrar capacidad para argumentar decisiones de diseño y comunicarlas de manera concisa, clara de manera verbal y escrita.
- Tener la capacidad para establecer prioridades, gestionar plazos o cambios inesperados en las expectativas o requisitos y cumplir con los pla


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