Customer Experience Assurance Specialist

Job Description We are looking for a Quality Assurance Specialist to support our global Customer Experience (CX) teams. The QA Specialists are responsible for ensuring all established processes and procedures are being followed to support the overall customer experience. This individual must have a keen eye for detail and have the ability to provide insight...

**Company Description** Join an exciting new start-up company focused on using the most reliable AI Engine to revolutionize logistics operations. Actionable insights and real-time predictions for reliability, efficiency, transparency, and cost savings. This is why a cool pack of innovators and problem-solvers got together to fix the ongoing supply chain...

**¡We are in search of a Customer Service Specialist to join our vibrant team!** You will be the heartbeat of our customer service efforts, ensuring every interaction is handled with care, empathy, and a commitment to excellence. Every interaction with our customers is an opportunity to forge lasting connections, serve our community with professionalism,...

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...

**¡Únete a la revolución Fintech y construye el futuro de las finanzas en México!** **¿Quiénes somos?** Somos la empresa de tecnología financiera líder en México, impulsando a más de 70.000 clientes a alcanzar sus sueños. Nuestra misión es empoderar a las pequeñas y medianas empresas del país con soluciones innovadoras (financiamiento,...

**Position: Customer Experience Associate** **Location**:Remote (MST Timezone) **Work Schedule**:Monday to Friday, 8:00 AM to 4:00 PM (MST) **About Us**: Our company is a leading provider of high-quality trailers, committed to delivering exceptional customer service. We are currently seeking a dedicated Customer Experience Associate to join our team...

Concord es una empresa Americana con mas de 30 años y busca personal altamente calificado para cubrir necesidades por crecimiento. Quality Assurance Customer Service **Responsibilities**: - Maintain and develop internal support and call center quality standards; - Assess support interactions based on internal standards; - Accompany evaluations with...

Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

**Oportunidad Laboral: Customer Marketing Specialist** Estamos en búsqueda de un profesional apasionado por el marketing digital y los servicios financieros para unirse a nuestro equipo como Customer Marketing Specialist **Responsabilidades Clave**: - Colaborar con otras áreas para crear, revisar y adaptar contenidos existentes, asegurando coherencia de...

**Why Join Us?**: The Infinity Customer Success Group is comprised of a global group of program experts, providing ongoing support and oversight for our Infinity customers under contract, to ensure customer satisfaction and loyalty. The **Infinity Digital Customer Success Specialist** administers the Infinity accounts that no longer require a designated...

Empresa internacional especializada en mejorar la Experiência del Cliente (CX) solicita: **MANAGER CUSTOMER EXPERIENCE** **Requisitos**: Licenciatura en Administración, Marketing, Economía, Actuario/ao Ingeniería. Idealmente con Maestría en Marketing y/o MBA. Excelente habilidades de escritura y presentación en público Dominio de inglés. Gran...

**Qualifications** - 10+ years of Customer Experience Manager experience within Enterprise Software. - Cloud Technical knowledge - Experience within a Service Delivery environment - Executive Sponsorship & Collaboration - A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...

**DESCRIPTION**: **Summary**: The Revenue Assurance Manager is responsible for ensuring the accuracy, integrity, and optimization of revenue streams This role involves analyzing financial data, identifying revenue leakage points, implementing controls, conducting audits, and collaborating with cross-functional background in finance, revenue management,...

5+ years of experience in banking, payments and/or e-commerce companies within a second or third line of defense function. - Prior knowledge of North America or Latin America regulatory landscape especially on the level of financial crime compliance regulations. - Experience advising, supervising, interpreting and communicating complex regulations to a...

**Vacante para la empresa Green Concept en Álvaro Obregón, Ciudad de México**: Empresa internacional especializada en mejorar la Experiência del Cliente (CX) solicita: **MANAGER CUSTOMER EXPERIENCE** **Requisitos**: Licenciatura en Administración, Marketing, Economía, Actuario/ao Ingeniería. Idealmente con Maestría en Marketing y/o MBA. Excelente...

**Vacante para la empresa Green Concept en Álvaro Obregón, Ciudad de México**: **CONSULTOR CUSTOMER EXPERIENCE** **PERFIL DEL PUESTO** Buscamos profesionales, brillantes, altamente motivados, con liderazgo natural y ganas de comprometerse a largo plazo con su desarrollo profesional en La Empresa. **Experiência en consultoría de customer experience,...

TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we...

Lyft is committed to building transportation that empowers people to move around their neighborhood and city without owning a car. Specifically, our goal for solving last mile mobility is to lay the foundation for winning on bikes and scooters. Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico...

As a Customer Care Specialist, you will be a vital part of the organization by being the first touchpoint for Impact Partners post order entry, including Resolutions for your accounts. Your responsibilities include and not limited to managing backlog execution from time of booking orders to invoicing including providing thorough updates to customers inquires...

Purpose & Overall Relevance for the Organization: - To support the Wholesale business to achieve sales and market strategy objectives To ensure a reliable, adequate and competitive customer service level for all adidas Accounts- Key Responsibilities: - Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off orders,...