Financial Aid Advisor
hace 3 semanas
**About CIU**
California Intercontinental University (CIU) is an accredited institution of higher education dedicated to providing quality online education to students around the world. Founded with a mission to empower individuals with the knowledge and skills necessary for professional success, CIU offers a wide range of degree levels with a focus on degree programs in the field of business administration.
**A University With a Global Reach: California Intercontinental University**
**Financial Aid Advisor**
**Duties and Responsibilities**:
- Serve as the primary point of contact for students and families seeking financial aid and scholarship information.
- Advise students on financial planning and budgeting, including developing payment plans and identifying alternative sources of funding.
- Conduct financial literacy workshops and presentations for students, faculty, and staff.
- Maintain accurate records of financial aid and scholarship awards.
- Monitor student accounts and resolve any issues related to financial aid or billing.
- Collaborate with other departments, including Admissions and Registrar, to ensure timely and accurate processing of financial aid and scholarship awards.
- Stay up-to-date on changes to financial aid regulations and policies.
- Attend financial aid and scholarship training sessions to stay current on best practices and new developments in the field.
- Other duties as assigned.
**The minimum requirements**:
- Bachelor's degree in a related field such as finance, education, counseling, or business administration.
- Strong understanding of financial aid programs and regulations, including the Free Application for Federal Student Aid (FAFSA) and federal and state grants and loans.
- Previous experience working in a financial aid or student services capacity, particularly in a higher education setting.
- Excellent interpersonal and communication skills, with the ability to explain complex financial information to students and their families.
- Ability to work independently and as part of a team, with strong organizational and time management skills.
- Ability to work with a diverse student population and understanding of the unique financial needs of different groups of students.
- Knowledge of computer systems and databases used in financial aid administration, and proficiency in Microsoft Office.
- Ability to maintain confidentiality and handle sensitive student information in accordance with federal regulations.
- Ability to work flexible hours, including evenings and weekends, to meet the needs of students and their families.
- Commitment to providing excellent customer service and a passion for helping students access financial aid to pursue their education.
Expected Start Date: 22/04/2024
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer service: 2 years (preferred)
- financial sales: 2 years (preferred)
**Language**:
- English (required)
Work Location: Remote
Expected Start Date: 22/04/2024
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